Top Customer Success & Experience Jobs in Birmingham, AL

The Career Services Advisor helps students with job search and placement, coordinates workshops, resolves student issues, and maintains client records.

Manage strategic health-plan client relationships, deliver operational excellence, oversee financial performance, identify growth and efficiency opportunities, implement scalable client workflows, report on metrics, support and mentor junior team members, and drive continuous improvement to exceed client satisfaction targets.

The Commercial Lines Account Manager services commercial accounts by designing insurance programs, maintaining client relationships, negotiating with carriers, and managing workflows efficiently.

The Product Support Specialist II provides technical support for PowerSecure MicroGrid equipment, troubleshooting, and optimizing operation while engaging with engineering teams and aiding complex projects.

The Account & Relationship Manager builds and maintains relationships with clients, focusing on sales, renewals, and up-selling opportunities. They analyze customer usage data, conduct business reviews, and collaborate with Account Executives to optimize engagement and retention.

Manage and grow relationships with Autopilot Partners, handle partner requests, coordinate launches and QBRs, collaborate with Ops and Field teams, host kickoff calls, and assist leadership with process-improvement projects.

This entry-level position requires handling insurance claims under supervision, including investigation, evaluation, and resolution, while developing negotiation skills and product knowledge.

Serve as primary post-sale contact to drive adoption, value realization, renewals, and expansion of Cisco solutions. Build executive and technical relationships, lead cross-functional teams, apply AI/automation for insights, manage financials, mitigate renewal risk, and advocate customer needs across Cisco to deliver measurable outcomes.

The Senior Compliance Analyst resolves regulatory issues, coordinates customer compliance communications, participates in compliance projects, and leads advisory groups, ensuring compliance with lending and deposit regulations.

The BDC Representative will manage customer relationships, schedule appointments, provide exceptional service, and maintain vehicle inventory online while achieving sales goals.