Top Customer Success & Experience Jobs in Birmingham, AL

As a Customer Service Representative, you'll manage inbound customer calls, provide exceptional service, handle payment processing, and maintain customer accounts post-training.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

As Director of Partner Success, you will manage higher ed partnerships, drive enrollment goals, and ensure client satisfaction through strategic collaboration and communication.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.

The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.