Top Customer Support Jobs in Birmingham, AL

The Customer Liaison inspects parts for customer requirements, communicates issues, performs rework, and audits to ensure compliance with quality standards.

The CareDriver Support Manager leads a remote team, ensuring high-quality support and safety standards, manages performance metrics, and implements operational improvements.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Enrollment Specialist guides clients through the enrollment process for fiscal agent services, ensuring smooth communication and support.

Monitor real-time contact center activity, manage service escalations, produce intraday and productivity reports, analyze forecast vs. actuals, identify scheduling gaps, and provide performance insights to WFM, operations, and client stakeholders.

This role involves training to become a manager, focusing on customer service, store operations, and team communication to support company standards.

The Manager of Client Services oversees billing operations and client service teams, ensuring quality, performance, and process improvement. Responsibilities include managing personnel, handling escalated service issues, managing projects, and improving customer experience.

Provide global escalation support, resolve customer tickets, communicate effectively, and maintain updated partner data while meeting KPIs.

As a Remote Bilingual Transaction Coordinator, you will manage real estate transactions, ensuring smooth communication between all parties, while providing exceptional client support in both English and Spanish.

The Mortgage Operations Academy Associate will undergo a 90-day paid training program to develop skills in mortgage operations and customer support, leading to career opportunities in the industry.