Top Customer Support Jobs in Birmingham, AL

The Associate Corporate Security Guard monitors safety protocols, assists in alarm response, and provides customer support under supervision while following security procedures.

The Customer Liaison inspects parts for customer requirements, communicates issues, performs rework, and audits to ensure compliance with quality standards.

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Monitor real-time contact center activity, manage service escalations, produce intraday and productivity reports, analyze forecast vs. actuals, identify scheduling gaps, and provide performance insights to WFM, operations, and client stakeholders.

This role involves training to become a manager, focusing on customer service, store operations, and team communication to support company standards.

The Enrollment Specialist guides clients through the enrollment process for fiscal agent services, ensuring smooth communication and support.

Provide accounting application support to staff, interpret issues, manage customer inquiries via various channels, and improve customer service processes.

This role focuses on optimizing customer support operations using AI tools, managing support technology, and improving workflow efficiency to enhance customer satisfaction and productivity.

The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.