Top Operations & Support Jobs in Birmingham, AL

Coordinates administrative and operational support for a rebuild center. Responsibilities include setting up and monitoring ERP work orders, tracking job timelines, coordinating approvals and updates, auditing labor and parts, ensuring accurate invoicing, preparing reports, supporting customer communications, and assisting with shop workflow and service management. The role also handles incoming calls, maintains records, and supports customer presentations and post-repair follow-up.

Leads strategic expansion and performance optimization across an urgent care franchise network. Oversees franchisee onboarding, clinic launches, market development, operational readiness, and performance improvement. Collaborates with operations, marketing, finance, revenue cycle management, training, and clinical leadership. Provides consultative guidance to franchise owners, analyzes growth and profitability metrics, prepares executive business reviews, and supports sustainable systemwide growth.

Manage daily office operations by answering phones, scheduling jobs, coordinating calendars, greeting visitors, maintaining files, entering data, assisting with billing and timecards, and supporting field technicians and leadership. The role requires strong organization, communication, multitasking, and proficiency with Microsoft Office, QuickBooks, and scheduling platforms.

Supports an assistive technology program by managing lending-library inventory, setting up and testing devices, maintaining records, entering data, responding to information requests, and assisting with events, demonstrations, workshops, and trainings. Collaborates with program staff to ensure smooth operations and access to assistive technology. Requires strong organization, communication, Excel skills, technical troubleshooting ability, independent work, lifting up to 60 pounds, driving, and some overnight travel.

Supports business account members and branch staff with deposit services, including business account opening and maintenance, treasury management onboarding, online and mobile banking assistance, account reviews, compliance, issue resolution, training, and cross-selling. Reviews complex business documentation, tracks account activity, supports deposit administration, and helps branches meet service, sales, and transactional goals.

Administer and optimize SJE’s OneStream corporate performance management platform, including configuration, security, metadata, workflows, business rules, integrations, upgrades, and maintenance. Partner with Finance and Accounting on consolidation, reporting, budgeting, forecasting, planning, and close processes. Support data integrity, reporting automation, troubleshooting, user access, training, documentation, and cross-functional requirements translation.

Supervises total loss claims operations, including claim assignment, quality audits, settlement approvals, escalations, title and salvage processing, vendor coordination, regulatory compliance, and performance tracking. Provides technical guidance, coaching, mentoring, and training to adjusters; monitors workloads and cycle times; reports departmental metrics; and leads process improvements. Serves as the escalation point for complex total loss claims and supports staffing and operational objectives.

Provides taxpayer and client support, processes payments, researches tax requirements, prepares revenue reports and dashboards, and assists with client implementations, system testing, training, and workflow documentation. Serves as a liaison among clients, IT, project teams, and business units; participates in requirements gathering, presentations, issue resolution, and process improvements. Requires strong customer service, reporting, administrative, communication, and Microsoft Office skills, with overtime and occasional weekend work.

Leads office administration across the Central Region, supervising Office Administrators and overseeing legal support operations. The role drives process standardization, continuous improvement, policy adoption, technology implementation, training, workforce development, performance management, stakeholder alignment, budgeting, overtime oversight, expense management, and compliance across multiple offices.

Administer, design, install, configure, and optimize IMS Full Function, HALDB and IMS Fastpath databases in a z/OS Parallel Sysplex. Perform performance tuning, monitoring, backup/recovery, partition management, PSB/DBD/ACB generation, and DBRC operations. Provide expert IMS support, root cause analysis, vendor coordination, application team collaboration, and participate in a 24/7 on-call rotation. Ensure high availability and compliance with data governance.