Top Operations & Support Jobs in Birmingham, AL

Coordinates contract administration, bid and RFP submissions, compliance documentation, audits, reporting, renewals, and deadlines. Maintains accurate contract records, trackers, certifications, and supporting files; reviews documentation for discrepancies; supports policies and procedures; and collaborates with Sales, Finance, and Operations to resolve issues and meet contractual requirements.

Leads day-to-day operations across a multi-location studio network, corporate team, call center, inventory, warehouse, payroll, facilities, vendors, recruiting, and compliance coordination. Builds operating systems, scorecards, accountability cadences, and processes that improve profitability, staffing, inventory accuracy, payroll execution, and location performance. Manages operational decisions, resolves recurring issues, supports new-location growth, and travels extensively to studio locations.

Coordinates field operations, employee schedules, staffing, travel, onboarding, timesheets, billing reconciliation, purchase orders, and operational reporting. Serves as a liaison for field employees and collaborates with accounting and operations teams to resolve payroll, invoicing, and documentation discrepancies. Maintains accurate records, supports audits, tracks KPIs, promotes safety, and contributes to process improvements.

General application for future opportunities at Everfi. Applicants may be contacted if their background aligns with a suitable role that becomes available.

Own and optimize FOSSA’s revenue operations systems, including Salesforce administration, GTM tool integrations, forecasting, pipeline reporting, dashboards, funnel processes, quoting workflows, quota planning, and capacity modeling. Partner with Sales, Marketing, Customer Success, and Finance to improve data quality, process adoption, revenue visibility, and cross-functional alignment in a fast-paced SaaS startup.

Lead ALA's development function as the chief revenue strategist, designing and executing diversified fundraising programs, stewarding donors and sponsors, aligning revenue plans with organizational strategy, and using data and technology to drive performance. Collaborate with the CEO and Executive Leadership Team to set strategic objectives and grow revenue across channels.

Supports a Department of Veterans Affairs AI cross-functional team by tracking initiatives, developing responsible AI policies and procedures, identifying workload-reduction opportunities, and coordinating staff training. Conducts organizational studies, gap analyses, surveys, and focus groups; modernizes workforce processes and performance plans; prepares guidance and training materials; and reports on AI adoption, policy progress, and training completion.

Negotiate settlements and payment arrangements to recover funds from uninsured motorists and involved parties. Investigate claims, evaluate recovery opportunities, review case files, research applicable regulations and state laws, locate parties, document activities, maintain compliance, and deliver positive customer service while maximizing recoveries for clients.

Provides onsite first-line IT support for employees through in-person, phone, and ticketing channels. Installs and troubleshoots Windows devices, peripherals, Microsoft 365 applications, user accounts, network connectivity, and VPN access. Deploys equipment for new hires, manages tickets, documents resolutions, escalates complex issues, and maintains knowledge-base content. The role is fully onsite in Sugar Land or Pearland, Texas, with occasional lifting of equipment up to 25 pounds and no travel.

Provides software support to EMR users by handling inbound inquiries, troubleshooting application issues, documenting and replicating bugs, educating clients, and coordinating escalations. The role supports either clinical or practice management teams, requires strong communication and prioritization skills, and involves handling 25 or more calls daily. It is a hybrid position based in Boca Raton, Florida, with onsite work three days weekly for local employees.