Top Operations & Support Jobs in Birmingham, AL

Provides software support to EMR users by handling inbound inquiries, troubleshooting application issues, documenting and replicating bugs, educating clients, and coordinating escalations. The role supports either clinical or practice management teams, requires strong communication and prioritization skills, and involves handling 25 or more calls daily. It is a hybrid position based in Boca Raton, Florida, with onsite work three days weekly for local employees.

Leads Level 3 technical support and problem management across North America. Manages complex escalations, troubleshooting, root cause analysis, incident resolution, and corrective actions. Coaches and develops technical support staff while partnering with Engineering, R&D, Operations, Sales, and customers. Improves support reliability and efficiency through automation, AI, monitoring, documentation, knowledge management, standardized diagnostics, and performance insights.

Part-time role supporting Providence Church wedding ministry and special events: coordinate wedding scheduling, policies, fees, vendor and staff communications; assist with church-wide events, staff meeting lunches, and administrative projects.

Provides administrative support to executives by managing schedules, meetings, correspondence, presentations, travel arrangements, special projects, and confidential information. The role requires strong communication, organization, prioritization, typing, attention to detail, and proficiency with Microsoft Office Suite. This is a fully remote position open to candidates with 0–5 years of administrative or executive assistant experience.

Jito Labs invites candidates to propose a custom role aligned with their skills, experience, and interests. Applicants should outline the role’s responsibilities, goals, and potential contribution to Jito’s Solana market infrastructure. The company offers a remote-first, writing-heavy environment emphasizing ownership, collaboration, innovation, autonomy, and high standards, with competitive compensation and token incentives.

Provides first-level remote support for Aurora Document software through phone, email, and web channels. Troubleshoots application and service issues, manages cases through resolution, documents problems, escalates complex issues, monitors support queues, and maintains product knowledge. The role may assist with hardware performance monitoring, knowledge sharing, and customer installations or training at financial institutions.

Provides executive administrative support to a Vice President and special programs team. Responsibilities include calendar and meeting management, travel planning, expense reporting, catering and office supply coordination, meeting notes and action tracking, and support for multiple leaders. The role requires strong communication, organization, discretion, judgment, Microsoft Office skills, and the ability to manage competing priorities while working with executives, customers, government representatives, and internal teams.

Hands-on internship offering cross-functional exposure to consulting, marketing, HR, operations, sales, partnerships, events, and content. Interns receive mentorship, structured development, real responsibility, and potential consideration for future roles.

Lead and build BROADMIND's operations: create scalable processes, ensure legal/regulatory compliance, oversee day-to-day operations, analyze data to guide decisions, negotiate contracts, identify growth and partnership opportunities, and shape company culture while working closely with the CEO and executive team in a hands-on, zero-to-one environment.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.