Top Operations & Support Jobs in Birmingham, AL

Administers and supports Salesforce and other business systems, managing users, permissions, reporting, dashboards, data loads, testing, issue resolution, process improvements, automation, and system feature adoption. Partners with business and technical stakeholders to design scalable solutions and provide analytics that inform decisions. This is a temporary, full-time remote U.S. position expected to last approximately six months.

Provides Tier 1 technical support to B2B SaaS customers through email tickets and phone calls. Troubleshoots software issues, develops workarounds, investigates and escalates bugs, communicates updates, and maintains customer satisfaction and support metrics. Collaborates with Customer Success while managing changing priorities in a fast-paced environment.

A 10-week summer internship providing hands-on experience through meaningful business projects in the financial services and credit union industry. Interns collaborate with professionals and leaders, participate in development and networking sessions, and present their work at the program’s conclusion. The role seeks students with strong communication, organizational, problem-solving, adaptability, learning, and collaboration skills, plus an interest in financial services, technology, and credit unions.

Supports Army Environment, Safety and Occupational Health records management and migration activities. Identifies and classifies records, applies retention schedules and metadata conventions, transfers files to SharePoint and approved repositories, tracks deliverables, performs quality checks, develops procedures and training materials, coordinates with action officers, handles controlled information, and prepares status reports. The role also serves as an alternate Records Management Coordinator and requires SharePoint experience, Microsoft Office proficiency, and eligibility for a Secret clearance.

Provides Khmer-to-English and English-to-Khmer translation and editing for official documents, including vital records, legal documents, certificates, and academic transcripts. Reviews accuracy, grammar, formatting, and consistency; protects confidential information; follows client instructions; and meets deadlines, including one-to-two-day turnaround requirements. This remote freelance role is assigned on an as-needed basis and requires independent work, U.S. citizenship, and completion of a Tier 1 background investigation.

Lead and grow the IT Support Engineering team while owning IT systems, identity and access, device management, SaaS tools, vendor relationships, procurement, onboarding, offboarding, automation, and IT roadmap execution. Partner with Security on HIPAA, SOC 2, and HITRUST controls. The role requires hands-on technical leadership, executive support, and experience managing distributed-company IT operations.

Reviews and follows up on documentation related to positive drug test results, contacts healthcare providers to verify medications and records, evaluates information for consistency, updates MRO systems, releases verified negative results, escalates discrepancies, and maintains confidentiality while providing responsive service.

Provides executive administrative and operational support to senior Software and Digital Platforms leaders. Manages complex calendars, travel, meetings, events, business rhythms, budgets, procurement, recruiting, onboarding, headcount processes, and cross-functional projects. Coordinates leadership priorities, tracks decisions and actions, improves processes, manages vendors, handles confidential information, and supports executive engagements across a matrixed organization. Also mentors business support colleagues and contributes to community practices.

Coordinates recruiting, team administration, calendars, travel, expenses, vendors, documentation, and special projects. Supports senior leaders, manages cross-functional priorities, builds lightweight operational systems, and uses AI tools to automate workflows and accelerate execution. The role requires strong organization, communication, discretion, adaptability, and comfort operating independently in an ambiguous, fast-moving trading firm.

Investigate, evaluate, negotiate, and resolve moderately complex Michigan auto liability and auto physical damage claims. Responsibilities include analyzing coverage, liability, damages, policy limits, state laws, subrogation opportunities, and repair estimates; communicating with insureds and claimants; approving payments; documenting claim files; managing repair shops and rentals; and referring claims when appropriate. The role requires strong negotiation, analytical, communication, organization, and decision-making skills, with occasional travel for inspections, meetings, or collaborative activities.