Top Operations & Support Jobs in Birmingham, AL

Support carrier onboarding, documentation, licensing, and compliance tasks. Coordinate onboarding activities, maintain carrier records, resolve routine operational issues, monitor status, and partner with internal teams to ensure accurate execution and process improvements.

Provides front-line Tier 1 IT support to team members, volunteers, and guests. Troubleshoots basic hardware, software, printer, mobile device, and account issues; escalates complex requests; prepares and deploys equipment; tracks IT inventory; maintains storage and workspaces; and supports administrative and departmental operations.

Manage daily operations of a multifamily apartment community, including leasing, maintenance coordination, resident relations, team supervision, rent collection, budgeting, reporting, compliance, marketing strategies, occupancy, and retention. Hire, train, and coach onsite staff while collaborating with regional and corporate teams. Requires property management experience, Fair Housing and landlord-tenant regulatory knowledge, financial management skills, property software experience, reliable transportation, and schedule flexibility.

Prepare, inspect, assemble, load/unload, and stage trench safety rental equipment; verify tickets/returns; assist deliveries; provide customer service and equipment recommendations while following safety procedures.

Leads end-to-end quality management across BPO and contact center programs, including monitoring frameworks, scorecards, calibration, data analysis, root cause analysis, corrective actions, compliance, and continuous improvement. Partners with operations, training, WFM, IT, and clients to improve customer experience and performance. Oversees launches, transitions, and stabilization efforts; presents results to clients; manages escalations; and leads, coaches, and develops quality teams.

Lead day-to-day management of Operations and Service teams, overseeing customer support and payroll processing. Manage staffing, training, performance, SLAs, reporting, change management, client communication, SOWs, P&L, and operational improvements to ensure compliant, high-quality service delivery and successful client onboarding.

Provides administrative and office management support for a newsroom, including mail, visitors, calls, meetings, supplies, filing, equipment, and facilities requests. Assists with marketing content, communications, campaigns, sponsorships, and brand initiatives. Coordinates catering, logistics, and live events, while supporting leadership with travel arrangements and expense processing. Requires strong organization, editing, interpersonal, and Microsoft Office skills, plus at least one year of relevant experience and regular in-office presence.

Provides executive and administrative support to the Children, Youth and Family Services Director and leadership team. Manages calendars, meetings, communications, documentation, grants, contracts, purchasing, invoices, budgets, HR onboarding, training tracking, and operational projects. Serves as a liaison with internal departments, state agencies, schools, funders, and community partners while maintaining confidential information and supporting behavioral health service delivery.

As a Program Specialist, you'll engage with students and schools to promote fundraising through fitness events, demonstrating communication and leadership skills.

The Base Operations Program Manager oversees daily facility operations, manages support services, ensures compliance with standards, and coordinates maintenance activities.