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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
Supports the compliance team by performing administrative tasks related to regulatory requirements, documentation management, and compliance reporting. Ensures accurate recordkeeping and assists in monitoring adherence to company policies and industry regulations.Position Summary
The Market Specialist supports carrier onboarding, engagement, and governance activities across insurance carriers, managing general agents (MGAs), and intermediary partners. Working under the guidance of senior team members, this role is responsible for coordinating onboarding activities, maintaining carrier documentation, supporting compliance requirements, and ensuring accurate execution of operational processes.
This role develops foundational expertise in carrier engagement while building strong relationships with internal stakeholders across Production, Operations, Compliance, and Finance. Success in this position requires strong attention to detail, sound judgment within established procedures, and a commitment to continuous improvement.
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Key Responsibilities
Coordinate onboarding activities for new carrier and intermediary relationships.
Prepare, review, and maintain carrier documentation, licensing records, and required compliance materials.
Support execution of carrier agreements, authorizations, and system setup activities.
Monitor assigned onboarding activities and proactively communicate status updates to stakeholders.
Resolve routine carrier questions and operational issues by applying established procedures and escalating more complex matters as appropriate.
Partner with internal teams to ensure accurate and timely completion of onboarding activities.
Maintain accurate carrier information across systems and identify data quality issues.
· Participate in process improvement efforts and recommend opportunities to improve efficiency and service delivery.
· Build working relationships across functional partners while developing knowledge of CRC's carrier engagement model.
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Scope
· Executes defined work independently within established procedures.
· Supports components of larger onboarding and governance initiatives.
· Applies sound judgment to determine the appropriate process or approach.
· Escalates complex issues while independently resolving routine matters.
Required Qualifications
· Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field (or equivalent combination of education and experience).
· 2–6 years of experience in insurance operations, carrier onboarding, compliance, market engagement, brokerage operations, or a related function.
· Working knowledge of insurance products, carrier relationships, licensing requirements, and operational processes.
· Demonstrated ability to manage multiple priorities while maintaining accuracy and attention to detail.
· Strong organizational, analytical, and problem-solving skills.
· Effective written and verbal communication skills with the ability to build collaborative working relationships across functional teams.
· Proficiency with Microsoft Office applications and experience working within business systems and workflow tools.
The annual base salary for this position is $65k - $75k.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Skills Required
- Bachelor's degree in Business, Risk Management, Insurance, Finance, or related field (or equivalent experience)
- 2-6 years of experience in insurance operations, carrier onboarding, compliance, market engagement, brokerage operations, or related function
- Working knowledge of insurance products, carrier relationships, licensing requirements, and operational processes
- Demonstrated ability to manage multiple priorities while maintaining accuracy and attention to detail
- Strong organizational, analytical, and problem-solving skills
- Effective written and verbal communication skills and ability to build collaborative working relationships
- Proficiency with Microsoft Office applications and experience working within business systems and workflow tools
- English language fluency
CRC Insurance Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CRC Insurance Services and has not been reviewed or approved by CRC Insurance Services.
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Leave & Time Off Breadth — Time off is described as generous, with paid holidays, vacation, sick days, and new parent leave offered. PTO and well‑being hours are often highlighted as standouts.
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Retirement Support — Retirement support includes a 401(k) plan with a company match and tax‑advantaged savings accounts. Feedback suggests these elements provide steady long‑term value.
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Strong & Reliable Incentives — Bonuses, including year‑end awards and incentive pay in some roles, are presented as a meaningful part of total compensation. Feedback suggests production‑linked roles can realize notable bonus upside.
CRC Insurance Services Insights
What We Do
CRC Group is one of the largest wholesale insurance distributors in the U.S. CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more. CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well. These are just some of the ways CRC Group is placing you first.
