Top Customer Success Jobs in Birmingham, AL
The Customer Onboarding Specialist will guide clients post-sale through the onboarding process, helping them utilize the Subsplash Platform effectively. Responsibilities include providing personalized services, offering creative solutions to challenges, ensuring swift app approval, and working on improving the overall client experience.
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
The Customer Success Manager at Edmentum will drive client renewals and growth by designing effective implementation plans, evaluating progress, and ensuring customer satisfaction. This role requires strategic thinking, effective communication, and leadership to foster relationships and promote successful outcomes for educational programs.
The Customer Support Representative will provide B2B technical support by handling customer requests via phone and email, maintaining product knowledge, and ensuring excellent customer service. They will escalate complex issues as needed, collaborate with management and teams, and work to enhance customer experience.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
The Customer Success Trainer will develop and oversee training programs for new customer-facing team members, ensuring they learn necessary skills and metrics within their first month. Responsibilities include organizing training sessions, updating materials, and maintaining understanding of product updates and company policies.
Top Companies in Birmingham, AL Hiring Customer Success Roles
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