Top Customer Success & Experience Jobs in Baltimore, MD

The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

The Senior Strategic Partner Manager will manage and expand enterprise partnerships, drive account growth, oversee project launches, and negotiate agreements while collaborating internally.

The Associate Workday HCM Manager oversees client portfolios, ensuring satisfaction, managing projects, and mentoring team members while implementing Workday solutions.

As a Client Support Specialist, you'll provide support to US clinical teams using the Careology platform, triaging issues and ensuring a high level of client satisfaction.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

The Learning Business Partner is responsible for aligning learning strategies with Assurance Department needs, overseeing learning initiatives, and fostering a culture of continuous development.

Assist TPO Partners with pre-application processes, review documentation for approval, set up accounts and users in various systems, and handle partner inquiries.

The VIP Relationship Manager will enhance client relationships, drive business growth through tailored strategies, and manage high-net-worth individual accounts.

The Mid-Market Customer Success Manager at Onit manages a portfolio of 60 accounts, guiding legal departments to maximize value from the software while minimizing churn and supporting renewals through collaboration and customer advocacy.