Top Customer Success & Experience Jobs in Baltimore, MD

The Claims Analyst will assist customers with credit card related inquiries, manage claims, and ensure a high level of customer service.

Provide courteous customer service, process payments, manage merchandise, answer customer queries, and maintain store cleanliness.

The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

Assist in executing the volleyball program's vision, develop student-athletes' skills, and support various athletic activities. Requires strong communication and commitment to the school's values.

The Instructional Designer develops training materials and documentation, coordinates training projects, and supports program management efforts by creating instructional solutions and ensuring stakeholder approval.

The Client Account Manager maintains communication with clients, supports service strategy development, and resolves client issues related to retirement plans.

Develop and maintain custom Zoho functions and APIs, implement and customize Zoho applications, provide user training and support, and create automation tools.

Responsible for managing and promoting the company's Facebook page, focused on increasing likes and engagement. Work will be done remotely, with the potential for a full-time position offered based on performance.

Engage with pre-qualified clients through various communication methods. Recommend personalized financial solutions while managing client relationships and delivering exceptional service.