Top Customer Success & Experience Jobs in Baltimore, MD

As a Product Demonstrator at CROSSMARK, you will promote products, engage with customers, and assist in increasing sales for various manufacturers. This role is flexible and part-time, designed for those seeking supplemental income or entry-level opportunities with training provided.

The role involves gathering requirements, user interfacing, documentation, and leveraging the OneSumX reporting tool, primarily in the financial sector.

The role involves managing training for new hires in a 100% remote environment, utilizing strong communication and problem-solving skills, while positively engaging with others.

The Relationship Manager I ensures excellent client service delivery, collaborates with Wealth Advisors, and tracks client satisfaction metrics while supporting retention and business growth efforts.

Firaxis invites passionate individuals to join their talent community for potential future roles. Submit your resume and share your background and interest in Firaxis games.

Provide client-facing commercial lines support by managing insurance documentation, renewals, invoices, endorsements, certificates, audits, and renewal timelines. Maintain data integrity in Epic, coordinate account activities, assist with marketing and retention strategies, and serve as a reliable point of contact for complex client issues and carrier interactions.

As an FHA Mortgage Origination Representative, you'll provide customer support on FHA guidelines and procedures, manage contacts, and update databases while following standard procedures.

The Marketplace Domain SME provides expert knowledge on ACA Marketplace operations, guides compliance, manages knowledge resources, develops training for staff, and supports stakeholder communications.

As a Sales Associate at Hot Topic, you will provide exceptional customer service, manage sales transactions, assist with merchandising, and maintain store organization while promoting a love for music and pop culture.

Deliver onboarding, training, and ongoing support for clients across the product suite. Travel to manage accounts, analyze client data, recommend training, build client relationships, and troubleshoot software issues to ensure customer success.