Top Customer Success & Experience Jobs in Baltimore, MD

Manage mid-level accounts to execute digital marketing initiatives, focusing on client communication, project management, and campaign performance. Collaborate with teams for seamless execution and maintain account health, driving renewals and growth through consultative recommendations.

The Digital Account Manager builds relationships with lottery customers, enhances player engagement, oversees loyalty programs, and manages financial performance and operational efficiency.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.

As a Strategic Technical Support Engineer, you’ll manage enterprise customer relationships, handle complex technical issues, and enhance trust through proactive solutions and clear communication.

The Patient Enrollment Specialist will handle phone outreach to schedule patient appointments, assist with inquiries, and provide support throughout the enrollment process.

As a Partner Engagement Manager, you will ensure customer success by driving adoption, building strong relationships, managing account health, and creating positive experiences that lead to customer advocacy and expansion.

The Clinic Assistant facilitates patient check-ins, appointment scheduling, and co-pay administration while ensuring excellent customer service and maintaining accurate patient information.

The Customer Support Specialist handles customer support inquiries, resolving issues promptly and ensuring exceptional service through effective communication and collaboration.

The Account Manager will oversee client relationships and project delivery, ensuring growth and satisfaction while managing multiple projects in the healthcare sector.

The Director, Client Strategy and Growth will focus on client retention and growth, developing strategies, managing relationships, and driving revenue at Hello Heart.