Top Customer Success & Experience Jobs in Austin, TX

The Client Partner will manage partnerships with brands and agencies, drive digital marketing strategies, and enhance client relationships on Snap. Responsibilities include securing business opportunities, delivering sales service, and educating clients on Snapchat products.

The Head of Account Management will lead the account management team, establish best practices, drive growth and revenue, and foster a collaborative culture to enhance customer success in the North American market.

The Consumer Business Development and Partnerships Manager at Udemy will develop and drive strategic partnerships to enhance D2C initiatives, collaborating with various teams to achieve engagement and revenue growth.

The role focuses on customer advocacy, ensuring exceptional experiences for top customers, and collaborating with internal stakeholders to drive MongoDB's strategic initiatives while learning about customer strategy.

The Strategic Account Manager will manage and optimize publisher relationships, ensure revenue growth, and collaborate across teams to improve monetization performance.

The Community Operations Associate will onboard new users, provide real-time support, identify onboarding friction points, and contribute to community growth strategies.

The Service Leader manages relationships with local agency teams, resolves service escalations, oversees specialist performance, supports sales engagement, and ensures operational efficiency at the office.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

The Senior Product Claims Assistant processes pet health insurance claims, collaborates with clients and veterinarians, and ensures compliance with policies while providing excellent customer service.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.

Responsible for managing enterprise accounts to drive retention, expansion, and customer value, aligning customer objectives with commercial growth opportunities.