Top Customer Success Jobs in Austin, TX

Seeking a skilled Payments Operations Specialist to optimize payment processing costs, negotiate with providers, and implement efficient solutions. Responsibilities include analyzing payment systems, developing strategies, monitoring performance metrics, and collaborating with cross-functional teams. Requires 10+ years of experience in payments operations or finance, strong analytical and negotiation skills, and knowledge of payment processing systems and regulatory compliance.

As a Category Experience Specialist at Vista, you will develop and enhance category strategies for Hard Goods products globally, manage end-to-end product lifecycle, collaborate with stakeholders, and drive product and portfolio quality. This role requires 2+ years of experience in category management, a Bachelor's degree in business administration or marketing, and skills in strategic thinking, communication, and data analysis.

Seeking a Tech Touch Customer Success Manager to manage a portfolio of customers, drive product adoption, and ensure customer success. Responsibilities include developing customer relationships, implementing retention strategies, and utilizing data for improvement. Requires a Bachelor's degree, 2-3 years of related experience, strong analytical skills, and proficiency in CRM tools and data analysis.

Provide technical assistance, troubleshoot issues, collaborate cross-functionally, submit product improvement suggestions, assist in training, ensure high customer satisfaction, and vet Notary Profiles for a financial technology company.

Seeking a Senior Events Specialist with a proven track record in managing events, sponsorships, and revenue generation. Responsibilities include overseeing event sponsorship programs, managing tradeshow presences, budget management, and collaborating with internal teams for successful event execution.

As a Customer Advocacy Manager at dbt Labs, you will create and own programs that build relationships with top customer advocates. You will collaborate with multiple teams to amplify impactful customer outcomes and support revenue goals. Responsibilities include managing the Customer Advisory Board program, creating advocate highlight programs, partnering with marketing for content programs, and measuring program effectiveness.

Q2 is seeking a Training Specialist to train new customers through their digital banking implementation, develop and deliver training content for Q2 customers and employees, and identify training needs and opportunities within the organization.

The Manager of Client Experience Support team at Cohere Health will lead the Client Experience Support team to deliver exceptional service to our line of products, ensuring clients receive the highest value from Cohere’s healthcare technology platform. Responsibilities include troubleshooting technical issues, investigating bugs, resolving issues for large clients like health plans and systems, and optimizing processes for performance targets. The successful candidate will build strong relationships, mentor team members, and collaborate with stakeholders to provide timely updates on issue resolutions.