Get the job you really want

Top Customer Success Jobs in Austin, TX

975+ Job Results
9 Hours Ago
Austin, TX
Hybrid
7,000 Employees
Senior level
7,000 Employees
Senior level
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Sr. Client Services Manager at CNA develops and directs claim service strategies, manages relationships with clients, agents, and brokers, and ensures customer satisfaction through effective communication and service delivery. This role requires collaboration with various stakeholders to maintain competitive positioning and drive retention and cross-sell goals while customizing measurement tools for monitoring service effectiveness.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
12 Hours Ago
Austin, TX
Hybrid
597 Employees
Senior level
597 Employees
Senior level
Cloud • Information Technology • Security • Software
The Enterprise Field Representative is responsible for prospecting and closing new business within large enterprises, managing customer relationships, driving revenue growth, and implementing sales strategies. This role involves collaborating with internal teams, utilizing sales tools for tracking, and analyzing sales performance to enhance strategies.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
18 Hours Ago
Austin, TX
1,500 Employees
71K-119K Annually
Senior level
1,500 Employees
71K-119K Annually
Senior level
Cloud • Consumer Web • eCommerce • Information Technology • Software
The Senior Benefits Specialist manages global benefits administration, including medical, dental, and retirement plans. They coordinate leave of absence processes, ensure compliance with federal and state laws, and provide excellent customer service to employees. The role involves analyzing benefits data and working with HRIS for system setup and execution of Open Enrollment processes.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+60 More
22 Hours Ago
Austin, TX
Hybrid
3,900 Employees
113K-154K Annually
Mid level
3,900 Employees
113K-154K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager, you will support Enterprise customers post-sale, addressing requests, driving engagement, and ensuring satisfaction with Cloudflare's solutions. You'll maintain product knowledge, foster relationships, coordinate business reviews, leverage customer data for retention, and work collaboratively with internal teams to drive customer outcomes.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+60 More
Yesterday
Austin, TX
Hybrid
2,461 Employees
102K-189K Annually
Senior level
2,461 Employees
102K-189K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Strategic Customer Success Manager at SailPoint maintains client relationships to ensure satisfaction and success with SailPoint's products. Responsibilities include advising clients, monitoring account usage, updating management on performance, and identifying growth opportunities.
Top Benefits:
401-K
401-K Matching
Company Outings
+53 More
Yesterday
Austin, TX
Remote
417 Employees
55K-87K Annually
Junior
417 Employees
55K-87K Annually
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Experience Specialist role at Luxury Presence involves retaining clients who have requested to cancel by providing solutions and excellent customer service. The role requires proactive communication, problem-solving skills, and working cross-functionally within the organization. Key metrics include retention tasks completed, time-to-completion SLA, account save rate, and more.
Top Benefits:
401-K
Company Equity
Company Outings
+40 More
7 Days Ago
Austin, TX
Remote
11,000 Employees
81K-130K Annually
Entry level
11,000 Employees
81K-130K Annually
Entry level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Team Lead for Customer Advocates at Atlassian, you will build and empower a team to drive customer happiness and streamline service delivery. Your role involves leading daily operations, improving customer advocate processes, and collaborating with a global team to enhance customer experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+69 More
8 Days Ago
Austin, TX
Hybrid
120 Employees
Junior
120 Employees
Junior
Fintech • Insurance • Payments • Software
As a Customer Support Representative at ePayPolicy, you will troubleshoot and resolve customer issues through various communication channels, assist in onboarding, identify upsell opportunities, and enhance the knowledge base, all while delivering exceptional service in a fast-paced environment.
Top Benefits:
401-K
Child Care Benefits
Company Outings
+38 More
8 Days Ago
Austin, TX
Hybrid
1,700 Employees
61K-85K Annually
Mid level
1,700 Employees
61K-85K Annually
Mid level
Logistics • Sales • Software • 3PL: Third Party Logistics
The Customer Relations Team Lead manages accounts receivable, overseeing a team to ensure timely completion of accounting tasks. This role builds relationships with sales teams and customers, tracks performance metrics, and develops processes for improved efficiency. Ongoing training and performance management of staff is essential, along with handling escalations and maintaining accurate invoicing.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+57 More
9 Days Ago
Austin, TX
Hybrid
4,500 Employees
Entry level
4,500 Employees
Entry level
Artificial Intelligence • Cloud • Digital Media • Machine Learning • Mobile • Software • Design
As a Digital Customer Success Manager at Canva, you will enhance customer relationships by ensuring users derive value from products, managing renewals, and utilizing data to identify risks of churn. You'll implement scalable processes and engage with a portfolio of accounts to improve retention rates.
Top Benefits:
401-K
401-K Matching
Company Equity
+55 More
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size