Top Customer Success & Experience Jobs in Austin, TX

The Receptionist welcomes visitors, manages sign-in processes, handles calls, maintains reception area order, and coordinates with HR and IT for employee access.

The Community Manager will manage the company's customer communities, lead a platform migration, and launch initiatives to enhance engagement and retention.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

Serve as a client-facing strategic partner who builds trust, uncovers business problems, translates complex analysis into clear narratives, leads strategic discussions, and aligns delivery teams to client priorities to drive transformation.

As a Client Success Associate, manage daily operations for client accounts, including load building, scheduling, and tracking shipments while maintaining communication with customers and carriers.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

The Oracle HCM Cloud Integration Engineer will implement enhancements, develop solutions, troubleshoot issues, and collaborate with stakeholders while leveraging Oracle HCM Cloud expertise.

The Solution Architect will advise customers on implementing ServiceNow solutions, support pre-sales activities, and drive customer business outcomes with architectural guidance and product expertise.

The Customer Support Representative will ensure customer satisfaction by troubleshooting issues, answering inquiries, and resolving concerns while providing a great customer experience.

As a Corporate Support Representative, you will assist small business owners by solving tech and tax problems through calls and emails, while providing exceptional customer service and support.