Top Customer Success & Experience Jobs in Atlanta, GA

Serve as primary contact for assigned satellite services customers, coordinating onboarding, quoting, contracting, implementation, renewals, and service changes. Maintain customer communication, track implementations, coordinate cross-functional teams, manage account data in Salesforce, identify growth opportunities, and deliver exceptional customer experience while continuously learning SageNet products and processes.

Manage lottery client relationships and loyalty programs end-to-end: strategy, operations, financial oversight, data analysis, issue resolution, and cross-functional coordination to drive player engagement and program ROI.

Lead a customer success team to resolve complex issues, grow account value, and improve processes. Build strategic client relationships, monitor health metrics, drive retention and upsell, oversee onboarding/training, and collaborate cross-functionally to ensure seamless customer experiences.

Manage strategic relationships with automotive dealership stakeholders to drive product adoption, retention, and growth. Conduct QBRs, training, success planning, monitor account health, identify upsell opportunities, and collaborate cross-functionally to improve CSM playbooks and customer outcomes.

Provide exceptional customer service via phone, email, social channels, and live chat. Process sales orders, maintain customer relationships, escalate recurring issues to other teams, and identify opportunities to improve the customer experience.

Freelance interpreters are required for on-site consecutive and simultaneous interpreting in Atlanta. Candidates should be proficient in English and other languages, with two years of interpreting experience.

As a Personal Assistant, you will help community members with groceries, errands, household tasks, and organization, offering flexible support.

The Customer Support Manager at Polous leads the support team, monitors performance metrics, develops policies, handles escalated inquiries, and collaborates with departments to enhance customer satisfaction.

Lead and deliver instructor-led, virtual, and hybrid technical training and enablement for customers and partners. Serve as product enablement lead, consult with cross-functional teams, create and validate learning content, evaluate learning effectiveness, and apply AI to improve enablement. Mentor peers, manage complex engagements, and support product adoption and continuous improvement.

Coordinate and complete internal onboarding tasks for new facilities and patients. Configure pharmacy management systems (workflows, templates, ECM), perform QA/testing, troubleshoot interfaces, serve as primary eMAR/EHR contact, ensure compliance, and support pharmacy operations to ensure smooth, accurate service startups.