Top Customer Success & Experience Jobs in Atlanta, GA

Manage a portfolio of VinSolutions clients across GA/AL/FL to retain and grow accounts, drive product utilization and upsells, perform onsite and virtual engagements, monitor account performance and red flags, collaborate internally, and maintain product knowledge. Travel up to 50%.

Lead Customer Success to ensure outcome-based value realization, reduce churn, improve retention, build segment-specific playbooks, orchestrate cross-functional execution, enable expansion, and develop the CSM leadership team.

The Technical Account Manager will manage relationships with Limited Partner clients, onboard new clients, ensure data quality, and provide product education and support.

Manage and grow Taboola's small and medium advertiser accounts by onboarding, educating, and providing strategic, data-driven recommendations. Drive quarterly revenue goals, identify upsell opportunities, troubleshoot issues, and collaborate with Product, Marketing, and Support to increase customer satisfaction and advertiser performance.

Provide expert-level technical support for Waystars products via phone, email, and ticketing. Diagnose and resolve AWS-related issues (S3, APIs, performance), collaborate with engineering, document solutions, assist client configurations and migrations, monitor services, participate in on-call rotations, and mentor junior staff.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The Expansion Account Manager will manage customer relationships, drive account retention, identify growth opportunities, and leverage data for proactive outreach to enhance customer success and satisfaction.

As a Veterinary Assistant, support the healthcare team, assist with medical equipment, handle patient care, maintain communication, and ensure cleanliness in the practice.

Lead and develop a team of Services Advisors to scope training, consulting, and technical engagements. Improve scoping accuracy and efficiency using AI and automation, present scopes to customers, partner with Sales and Integration Services, manage opportunity pipelines, and deliver client-focused solutions that drive services revenue and operational improvements.

As a Multimedia Journalist, you will report on local issues, produce stories across TV and digital platforms, and engage with the community. Responsibilities include pitching, writing, shooting, and editing video content while working collaboratively in a fast-paced environment.

Lead Mastercard's global Technology Account Management function for Open Finance, managing regional TAM leaders, ensuring integration health and product adoption, influencing product roadmap with client insight, and building scalable enablement, automation, and measurement to drive retention and technical outcomes.