Top Customer Success & Experience Jobs in Atlanta, GA

Provide high-touch concierge support to dealer customers and sales partners, handle escalations and dealer service issues, manage dealer agreements and receivables, communicate via phone/email/messaging, educate dealers on products and programs, collaborate cross-departmentally to resolve problems, and support business development and sales appointments.

The Manager of Customer Support will lead the team, manage escalated cases, drive operational excellence, and coach team members to improve customer outcomes.

Deliver technical training for customers and employees, design training materials, assess needs, and contribute to continuous improvement in training methodology.

As a Veterinary Assistant, support the healthcare team, assist with medical equipment, handle patient care, maintain communication, and ensure cleanliness in the practice.

Build and deepen institutional client relationships for BlackRock’s Aladdin platform. Translate investment, operational, and technology challenges into platform solutions; coordinate Product, Engineering, Financial Modeling, and Sales teams; support solution design, testing, rollout, adoption, and reporting workflows. Advise clients on market, regulatory, and investment-process trends, communicate product feedback, and serve as a workflow subject matter expert across trading, risk, operations, and reporting.

Manages a portfolio of automotive dealer clients by driving retention, revenue growth, cross-selling, and churn reduction. Responsibilities include sales forecasting, account performance analysis, virtual business reviews, ROI consulting, solution implementation support, issue routing, and Salesforce account management. The role develops marketing and advertising strategies, identifies upsell opportunities, provides dealer insights, and coordinates with internal teams to achieve revenue and customer success targets.

As a Team Lead on the US Growth Account Management team, you will lead a team of Account Managers, drive revenue growth, and shape strategies for performance-based advertisers.

Manage retention and account growth for small/mid-sized ABA behavioral health practices. Provide high-touch customer service, identify upsell/cross-sell opportunities, run online demos, track account metrics, resolve issues, advocate internally, maintain Salesforce data, submit forecasts/reports, collaborate on product priorities, and attend regional conferences.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

As a Multimedia Journalist, you will report on local issues, produce stories across TV and digital platforms, and engage with the community. Responsibilities include pitching, writing, shooting, and editing video content while working collaboratively in a fast-paced environment.