Top IT Support & Helpdesk Jobs in Atlanta, GA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide onsite and remote technical support for IT issues, troubleshoot hardware and software problems, and manage IT requests and incidents.

The Systems Administrator will manage Microsoft 365 services and security operations, focusing on availability, compliance, incident response, and automation. Responsibilities include monitoring, documentation, and supporting security incident triage.

The Associate Technical Support Analyst provides technical support by troubleshooting various devices, ensuring high-quality customer service, and resolving incidents efficiently in a collaborative environment.