Top IT Support & Helpdesk Jobs in Atlanta, GA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Senior Analyst provides workplace IT support, resolving complex issues with PCs, Macs, and mobile devices. Responsibilities include installation and configuration of devices, liaising with IT teams, conducting surveys, and communicating with stakeholders.

The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The Manager, IT Governance and Compliance oversees IT General Controls to ensure SOX compliance, leading efforts in execution, scoping, risk assessment, and audit support.

The IT Administrative Coordinator supports IT leadership by managing schedules, coordinating initiatives, tracking projects, and organizing communication and operational activities.

The Desktop Engineer I will support software and hardware for workstations, assist with installations, troubleshoot issues, and manage inventory.