Top Operations & Support Jobs in Atlanta, GA

Test digital math curriculum for mathematical errors, typos, formatting issues, grading bugs, and visual defects. Verify digital problems against original designs, document issues, and collaborate with curriculum designers to complete revisions and meet project deadlines. The role requires college-level calculus knowledge, exceptional attention to detail, clear communication, and preferably a mathematics degree or experience testing digital educational materials.

Develop three requirements-driven technical reports from engineering data, SME input, government requirements, templates, and reference materials. Prepare safety and health hazard assessments, collaborate with mechanical engineers, revise deliverables based on government feedback, and potentially support technical manuals and training materials. The role requires strong technical writing, editing, organization, independent work, confidentiality, and flexibility to meet tight deadlines and fluctuating workloads.

Provides advanced application support for Salesforce, Jira, and ServiceNow, including troubleshooting, configuration, incident management, monitoring, documentation, and SLA-driven issue resolution. Collaborates with development teams and business stakeholders, communicates technical issues clearly, identifies process improvements, and mentors junior technicians. The role is primarily remote with occasional office visits and requires strong problem-solving, communication, documentation, and multitasking skills.

Manage part-time remote people and finance operations, including payroll, employee onboarding and offboarding, expenses, reimbursements, vendor payments, equity records, tax coordination, and financial record accuracy. The role works with accountants, tax advisers, employees, and service providers while maintaining confidential records and ensuring administrative tasks are completed accurately and on time.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Leads a team processing financial transactions and money movements in a regulated retirement-services environment. Responsibilities include people management, quality control, SLA and KPI oversight, process improvement, SOP development, escalations, capacity planning, and cross-functional collaboration with Customer Success, Product, Engineering, and Compliance. The role emphasizes transaction accuracy, regulatory compliance, automation, operational scalability, and customer-focused execution.

Supports Workday business processes, custom reports, calculated fields, configuration reviews, testing, documentation, and support ticket resolution. Works under significant guidance with senior analysts to understand requirements and develops familiarity with HCM, Compensation, and Benefits modules.

Leads the internal IT organization’s AI-first transformation, including systems strategy, AI tool deployment, platform uptime, governance, security coordination, helpdesk automation, budgeting, and cross-functional adoption. Owns IT roadmaps, prioritization processes, AI metrics, compliance frameworks, and teams of up to 30 contributors while partnering with security, infrastructure, legal, and other business functions.

Manages regional support for AmeriCorps Fellows and Host Partners while owning high-volume program operations. Responsibilities include timecard approval, reimbursements, financial reporting, onboarding and offboarding, compliance tracking, audit support, evaluation documentation, and process improvement. The role also supports fellow professional development, conducts virtual check-ins and occasional site visits, coordinates training and community-building activities, and maintains stakeholder relationships across California.

Provides personalized academic advising, individualized degree planning, student resource referrals, and support for persistence and degree completion. Serves as an experienced advising resource by facilitating training, mentoring colleagues, supporting quality assurance, and contributing to process improvements. Maintains accurate student records, applies university policies and degree requirements, manages competing priorities, and collaborates across departments to improve student and employee experiences.