Top Operations & Support Jobs in Atlanta, GA

Manage day-to-day carwash/detailing operations, lead and train staff, optimize processes and supply chain, analyze metrics to improve productivity and cost-effectiveness, enforce safety, control budgets, and perform hands-on manual tasks as needed.

Owns the full recovery lifecycle across a 20-state residential portfolio, reducing eviction costs through early intervention, collections, alternative resolutions, and efficient legal processes. Leads recovery teams, manages attorney and legal vendor performance, defines KPIs, improves workflows, and partners cross-functionally on compliance, financial accuracy, staffing, and risk. The role requires strong property management, collections, eviction, landlord-tenant law, multi-state compliance, analytical, operational, and leadership expertise.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Own revenue operations for a core sales segment, including forecasting, pipeline reviews, QBRs, annual planning, capacity modeling, territory design, and quota setting. Partner with sales, finance, enablement, and other cross-functional teams to improve processes and adoption. Use AI tools and RevOps platforms to automate reporting, identify pipeline and forecast anomalies, address process gaps, and provide strategic recommendations to sales leadership.

Processes and tracks user access requests across healthcare client systems, including provisioning and deprovisioning access. Resolves access issues, maintains documentation and troubleshooting guides, communicates with clients and internal teams, and manages ticket-based workflows. The role requires strong organization, customer service, documentation, Microsoft Office, and independent remote-work skills. Healthcare systems, electronic health record platforms, and ticketing-system experience are preferred.

Leads CRM, marketing systems, automation, data quality, funnel analytics, lead routing, attribution, and audience development. Partners with marketing, sales, product, engineering, clinical, analytics, and payor teams to improve commercial workflows and application conversion. Manages a CRM Administrator, supports territory managers, uses AI to identify campaign opportunities, and provides reporting for payor negotiations. The role is fully remote with periodic in-person retreats.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Own and optimize Rain’s revenue and go-to-market systems, including HubSpot CRM. Design scalable processes, automate workflows, improve data quality, align cross-functional teams on KPIs and handoffs, and deliver insights that support revenue strategy. The role also drives systems adoption through documentation and training, evaluates productivity tools, and partners with senior leadership to improve funnel efficiency and operational excellence.

Leads strategy, operations, and outcomes for escalations, back office operations, credit reporting, and social media support. Builds scalable processes, metrics, tooling, analytics, and outsourced team models; implements AI-enabled solutions; partners with Risk, Compliance, Legal, Tech, Product, and Engineering; and drives root-cause improvements and regulatory adherence.

Provides internal technical support to account management, commercial, and operations teams. Investigates reported issues, analyzes technical data, identifies root causes, and resolves problems. The role involves routine support tasks, detailed written communication with international colleagues, and collaboration within a small team. Familiarity with SQL, Jira, CRM systems, Postman, Grafana, and Kibana is beneficial. The position offers remote work, flexible scheduling, training, and professional development.

Volunteer generalist supporting nonprofit formation, day-to-day operations, tracking pro bono matters, social media and marketing content, IT and finance support, research, and special projects. Requires proactive, independent work and weekly standups.

Provide Robert's Rules guidance to the CEO, review agendas, facilitate meetings, take and distribute minutes, resolve procedural conflicts, and support continuous improvement. Attend weekly standups and commit to at least 4 hours/week; first task will help launch a fundraising campaign.

Manage the tax administration team, including meetings, feedback, capacity planning, and performance oversight. Coordinate client onboarding, proposals, tax delivery, e-filing, and cross-functional initiatives. Own and improve administrative processes, maintain SOPs, manage admin-owned systems and vendors, and lead annual system rollforwards. Identify automation opportunities, oversee implementation, and ensure timely, accurate administrative support for tax and accounting teams.