Top Operations & Support Jobs in Atlanta, GA

Provides second- and third-level technical support for Federal Reserve Financial Services connectivity and integration customers. Responsibilities include troubleshooting systems and network connectivity, coordinating customer onboarding and infrastructure projects, maintaining test lab environments, supporting regression testing, creating technical documentation, liaising with vendors and internal teams, and providing after-hours support. The role is onsite and may require Saturday work and urgent issue response.

Conduct insurance fraud investigations through surveillance, accident scene investigations, witness canvassing, interviews, recorded statements, document and database review, and examinations under oath. Identify fraud indicators and policy issues, collaborate with claims and legal professionals, and produce accurate investigative reports. The role requires independent fieldwork, extended surveillance assignments, strong communication, discretion, a valid driver’s license, personal auto insurance, and private investigator licensing or eligibility.

Investigates and evaluates complex property and liability claims, determines coverage and liability, estimates losses, negotiates settlements, prepares reports, recommends litigation, and provides expert testimony. The role also mentors adjusters, collaborates on co-adjusted losses, maintains regulatory compliance, completes continuing education, and supports business development through sales calls. This is a remote, non-driving position requiring an active adjuster license and substantial claims experience.

Provides advanced IT support for corporate offices, manufacturing facilities, and remote locations. Responsibilities include troubleshooting Windows and macOS systems, Microsoft 365, identity and access management, endpoint platforms, networking, hardware, applications, conference room technology, and security solutions. The role also supports IT projects, documentation, process improvements, vendor collaboration, and plant-floor technology while ensuring compliance with IT policies and procedures.

Performs front-office administration for a collision service center, including teammate support, training, payroll and HR recordkeeping, accounts payable and receivable, cash handling, and customer service. Ensures compliance with company procedures through monitoring and ongoing training. Requires customer-facing experience, familiarity with payroll and accounting administration, Microsoft Office skills, communication abilities, adaptability, and a valid driver’s license.

Provides advanced technical support for Windows and macOS users across corporate, manufacturing, and remote locations. Troubleshoots Microsoft 365, networking, endpoint, account, hardware, application, and collaboration technology issues. Administers Active Directory, Azure AD, Microsoft 365, Intune, and endpoint management platforms. Supports technology rollouts, upgrades, documentation, security compliance, and infrastructure initiatives while collaborating with internal teams and vendors.

Manages high-severity, complex commercial general liability claims, including coverage analysis, liability and damages evaluation, reserves, litigation oversight, counsel direction, risk transfer, negotiations, and resolution strategy. Reviews legal and claims materials, communicates with carriers and stakeholders, prepares management reports, maintains claim diaries, and attends mediations, trials, and related proceedings. The role is hybrid and requires approximately 10% travel.

Supports the distribution department by printing, packaging, and shipping payroll materials. Performs administrative duties, prioritizes tasks, multitasks in a fast-paced environment, meets deadlines, and maintains customer-focused service. The role requires a positive attitude, organizational ability, continuous-learning mindset, adaptability, and comfort working on foot for most of the day. Restaurant, retail, or administrative experience is advantageous.

Manage workers’ compensation claims from investigation through valuation, disposition, and settlement. Responsibilities include overseeing benefits, ensuring statutory and regulatory compliance, calculating disability benefits and financial exposure, analyzing claim information, coordinating with medical and legal professionals, maintaining customer relationships, and delivering accurate, timely claim outcomes. The role requires workers’ compensation claims experience, applicable licenses or certifications, strong communication and organizational skills, and a high school diploma.

Oversee daily center operations, staff scheduling, attendance records, compliance, documentation, collections, and administrative accuracy. Support financial operations, family and teacher retention, tours, enrollment, staff development, and operational consistency. Partner with the Center Director to maintain safety, licensing compliance, efficient workflows, and strong staff and family experiences.