Top Operations & Support Jobs in Atlanta, GA

Supports a client experience executive through administrative and project coordination activities. Responsibilities include maintaining project plans, managing client data, preparing executive presentations, tracking recurring business routines, coordinating across business lines, conducting competitor and industry benchmarking research, and handling time-sensitive assignments. The role requires strong analytical, reporting, prioritization, communication, and stakeholder-management skills, with advanced Microsoft PowerPoint and Excel proficiency.

Handle a caseload of Architects & Engineers professional liability claims from inception to resolution, including litigated matters. Investigate, evaluate coverage/liability, set reserves, manage defense counsel and litigation budgets, negotiate settlements, attend trials/mediations, prepare reports, provide training and contract reviews, and collaborate with underwriters and business partners on risk management.

Lead sustainability data collection, carbon accounting, and ESG disclosures across Forests, Planet, People, and Practices. Build auditable data processes, calculate Scope 1–3 emissions and forest carbon removals, prepare regulatory and investor reporting, manage ESG questionnaires, and translate technical metrics into public narratives while monitoring ESG frameworks and risks.

Manage delinquent account reinstatements and coordinate vehicle recovery processes. Qualify and assign accounts, negotiate with agents, ensure regulatory compliance (FDCPA, RTC, SCL, SSCRA), process reinstatements/redemptions, maintain records, and support escalations and audit readiness.

Serve as primary contact for prospective residents; review and process rental applications, verify documentation, manage communications via calls/emails/chats, de-escalate issues, use property management platforms and CRM, uphold Fair Housing, and collaborate to meet high-volume contact center goals. Flexible schedule including weekends required.

The Director of Operations manages regional operations, oversees staff, ensures high-quality service, monitors KPIs, and drives process improvements in a healthcare setting.

Provides technical support to Axon customers through phone and email, troubleshooting hardware, software, networking, installations, registrations, performance issues, and damaged devices. Maintains expertise in Axon products and policies, assists customers with empathy, reports product bugs and trends, and recommends process improvements. The role is onsite four days weekly and requires passing a CJIS background check while handling sensitive information.

Manage new business intake requests from attorneys and firm departments. Review matter requests for accuracy and policy compliance, process intake forms in Intapp, answer questions about matter opening procedures, and support technology projects related to new business intake. The role requires at least three years of law firm experience and is fully remote for candidates in West or East Coast time zones.

Administers daily office operations, including greeting visitors, answering phones, coordinating communications, processing phone and fax orders, preparing shipping documents, entering order and invoice data, maintaining records, collecting cash, making deposits, scheduling appointments, and addressing customer inquiries. Requires strong communication, customer service, organization, multitasking, computer, and data-entry skills. Spanish-English bilingual ability is preferred.

Supports wealth management partners by handling money movement, account creation and maintenance, portfolio performance updates, database management, and ad hoc projects. Communicates with clients about asset transfers and account opening, participates in market education, and ensures compliance with operational policies and confidentiality standards. The role offers career progression into senior client-facing or operational positions.