Top Operations & Support Jobs in Atlanta, GA

Manage and supervise supervisors, leads, and non-exempt staff across banking operations (loans, deposits, payments, call center). Oversee workflow, staffing, performance monitoring, compliance with policies/regulations, process improvement, budgeting, training, and day-to-day escalation support.

Manages front desk coverage and visitor reception while maintaining a clean, organized, and well-stocked office. Coordinates supplies, deliveries, facilities vendors, and shared spaces. Provides administrative support to Sales Operations, including travel and fleet bookings, marketing supplies, event logistics, agent documentation, accounting reports, HR events, and invoice processing. Requires strong organization, reliability, professionalism, and the ability to manage multiple responsibilities.

Provide high-trust executive support to a senior leader: manage calendar and inbox, coordinate meeting logistics and prep, draft communications, track action items, interface with senior stakeholders, and protect confidential information while operating independently.

Perform timely, accurate data entry and matching of insurance documents to loan records using the Miniter Ecommerce System. Analyze coverage sufficiency, process transactions across work queues, handle inbound/outbound calls to educate customers and agents, meet daily workflow goals, participate in training, and ensure high-quality loan transaction completion.

Support branch operations by maintaining inventories, reconciling WMS variances, assisting vendor and customer billing issues, implementing quality and safety controls, overseeing facility upkeep, and performing routine operational tasks under manager direction.

Handles commercial auto claims from initial report through investigation, coverage analysis, reserving, fraud identification, recovery referrals, vendor oversight, and settlement negotiation. Maintains claim documentation, ensures regulatory compliance, communicates with claimants and business partners, and supports less experienced examiners. May assist with catastrophe operations and work overtime, nights, or weekends during designated events.

Provides consumer support and social listening across phone, email, social, and chat channels. Investigates and resolves escalated complaints, researches e-commerce orders and account histories, documents interactions, follows up with consumers, and escalates issues appropriately. Serves as a company ambassador and subject matter expert while managing expectations, improving satisfaction, supporting internal associates, and reducing potential media, legal, or executive escalations.

Provide high-level administrative support to an executive and team, including calendar management, scheduling, travel arrangements, correspondence, reports, research, visitor reception, and clerical tasks. Maintain confidentiality, exercise sound judgment, adapt processes, and interact professionally across a matrixed organization in a fast-paced office environment.

Leads business strategy, annual planning, performance management, executive communications, and operational coordination for Health Benefits Operations. Partners with senior leadership and the Office of the COO to translate enterprise priorities into actionable plans, governance routines, timelines, and leadership-ready deliverables. Monitors performance metrics, coordinates planning cycles and executive engagements, and drives cross-functional alignment across strategy, operations, talent, communications, and organizational priorities.

Lead functional support and maintenance for Oracle Cloud PPM. Design and troubleshoot integrations, configure invoicing and SLA rules, support reconciliations, perform analysis, testing, documentation, and act as liaison between end users and technical teams.