Top Operations & Support Jobs in Atlanta, GA

Handles entry-level auto insurance claims under close supervision, including investigation, evaluation, negotiation, settlement, and resolution. Studies policies and claim procedures, communicates with claimants, attorneys, agents, and third parties, prepares reports, develops estimating and loss-adjustment skills, and completes required claims training. The role may require obtaining and maintaining an adjuster’s license and requires a valid driver’s license and acceptable driving record.

Provides high-level administrative and executive support to the Chief Commercial Officer, including complex calendar management, communications, travel, expenses, presentations, meetings, events, and confidential information. Coordinates commercial leadership activities across global regions, tracks action items and budgets, processes purchasing and invoices, manages vendors, and supports business initiatives. Requires strong organization, discretion, communication, prioritization, and advanced Microsoft Office skills.

Provides administrative and clerical support in an onsite law firm environment. Responsibilities include scanning, copying, mailing, filing legal documents, maintaining document logs and chain-of-custody records, updating case management systems, responding to calls and emails, supporting attorneys, and protecting confidential information. Requires strong communication, organization, attention to detail, customer service, multitasking, and proficiency in Microsoft Office. High school education is required, with a college degree preferred.

Operations intern supporting analyses, recommendations, process improvements, research, and special projects across business functions. The role involves identifying and resolving routine data issues, communicating roadblocks, checking processes, and presenting findings to management. Candidates should be pursuing a bachelor's degree in operations management, supply chain management, or a related field, with exposure to Lean or Six Sigma preferred. Overnight travel is typically less than 10% of the time.

Provides remote application support by troubleshooting business software issues, managing integrated system deployments, documenting solutions, testing releases, identifying defects, supporting acquisitions, training users, and coordinating with developers, service desk teams, customers, and business units. The role also assists with technology rollouts, project planning, compliance, and effective use of company resources.

Provides remote application support by troubleshooting software issues, managing integrated business system deployments, documenting solutions, testing releases, supporting migrations, and coordinating with developers, service desk teams, business units, customers, and employees. The role also delivers user training, maintains compliance and documentation, identifies application defects, and supports technology projects and rollouts.

Analyzes and improves business processes, workflows, service delivery, and operational performance. Prepares reports, supports compliance, audits, quality assurance, training, and issue resolution. The role collaborates cross-functionally, monitors metrics, recommends enhancements, manages operational risk, and assists clients with financial needs and referrals to specialty services.

Manages underwriting support teams and people managers, overseeing hiring, training, performance, workflows, premium bookings, audits, workload planning, operational metrics, and continuous improvement. Partners with underwriting, claims, CAT, and centralized support teams to improve service delivery and eliminate manual processes. Leads cross-functional projects, supports reporting and headcount planning, and ensures effective underwriting team support.

Provides second- and third-level technical support for Federal Reserve Financial Services connectivity and integration customers. Responsibilities include troubleshooting systems and network connectivity, coordinating customer onboarding and infrastructure projects, maintaining test lab environments, supporting regression testing, creating technical documentation, liaising with vendors and internal teams, and providing after-hours support. The role is onsite and may require Saturday work and urgent issue response.

Conduct insurance fraud investigations through surveillance, accident scene investigations, witness canvassing, interviews, recorded statements, document and database review, and examinations under oath. Identify fraud indicators and policy issues, collaborate with claims and legal professionals, and produce accurate investigative reports. The role requires independent fieldwork, extended surveillance assignments, strong communication, discretion, a valid driver’s license, personal auto insurance, and private investigator licensing or eligibility.