Top Operations & Support Jobs in Atlanta, GA

Own the company-wide IT function for approximately 350 employees, including identity, device management, SaaS administration, onboarding and offboarding, support, security operations, vendor and budget management, AI platform governance, automation, and SOC 2 controls. Maintain Okta, Google Workspace, Slack, Mac MDM, passwordless authentication, HRIS-driven lifecycle automation, and self-service IT systems while improving efficiency and documentation.

Test digital math curriculum for mathematical errors, typos, formatting issues, grading bugs, and visual defects. Verify digital problems against original designs, document issues, and collaborate with curriculum designers to complete revisions and meet project deadlines. The role requires college-level calculus knowledge, exceptional attention to detail, clear communication, and preferably a mathematics degree or experience testing digital educational materials.

Provides advanced application support for Salesforce, Jira, and ServiceNow, including troubleshooting, configuration, incident management, monitoring, documentation, and SLA-driven issue resolution. Collaborates with development teams and business stakeholders, communicates technical issues clearly, identifies process improvements, and mentors junior technicians. The role is primarily remote with occasional office visits and requires strong problem-solving, communication, documentation, and multitasking skills.

Manage part-time remote people and finance operations, including payroll, employee onboarding and offboarding, expenses, reimbursements, vendor payments, equity records, tax coordination, and financial record accuracy. The role works with accountants, tax advisers, employees, and service providers while maintaining confidential records and ensuring administrative tasks are completed accurately and on time.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Own the monthly sales commission process, including payout calculations, validation, adjustments, and payroll handoff. Analyze sales funnels, pipeline health, conversion, and revenue attainment while building executive reports and dashboards. Support territory design, capacity planning, and target-setting through data analysis. Improve recurring workflows with automation and AI, resolve discrepancies, document business rules, and collaborate cross-functionally across revenue and support teams.

Supports Workday business processes, custom reports, calculated fields, configuration reviews, testing, documentation, and support ticket resolution. Works under significant guidance with senior analysts to understand requirements and develops familiarity with HCM, Compensation, and Benefits modules.

Manages regional support for AmeriCorps Fellows and Host Partners while owning high-volume program operations. Responsibilities include timecard approval, reimbursements, financial reporting, onboarding and offboarding, compliance tracking, audit support, evaluation documentation, and process improvement. The role also supports fellow professional development, conducts virtual check-ins and occasional site visits, coordinates training and community-building activities, and maintains stakeholder relationships across California.

Owns and optimizes the marketing technology stack, primarily HubSpot, while improving processes, data quality, automation, analytics, and reporting. Leads cross-functional projects across Marketing, Sales, and RevOps; implements AI-powered workflows; manages lead scoring and lifecycle automation; and provides internal MarTech training and expertise.

Talent community opportunity for future business roles at RapidSOS. Responsibilities may include owning strategic initiatives, collaborating with senior leaders and cross-functional teams, and developing strategies, tools, and processes that support company growth and stakeholder value. Candidates should be self-motivated, adaptable, detail-oriented, collaborative, and comfortable working in a fast-paced startup environment.