Top Customer Success Jobs in Atlanta, GA
The Senior Customer Success Manager at Manhattan Associates is responsible for the overall success of post-implementation support and service for customers. Key responsibilities include managing customer relationships, overseeing operational improvements, and ensuring customer satisfaction. The role requires strong communication skills, leadership abilities, and knowledge of database troubleshooting and application software development.
The Renewals Specialist at Rithum will manage the renewal process for customer contracts, collaborate with Customer Success and Account Executives, and ensure a smooth transition for customers. Responsibilities include managing renewals, negotiating contracts, creating proposals, and maintaining forecasts, all with a focus on customer experience and revenue retention.
As an Insurance Specialist at Aprio, you will assist financial advisors in the sales and service of insurance products. Your responsibilities include preparing proposals, managing client applications, arranging necessary exams, ensuring applications are complete, and maintaining client records in the CRM system. You will also assist in onboarding new clients and general client relations.
The Operations Manager, Customer Support is responsible for managing the lifecycle of customer incidents and change management processes, ensuring adherence to service level agreements, and improving customer satisfaction through operational metrics. This role involves monitoring cloud platform health, collaborating with business and DevSecOps teams, and acting as a primary interface for customers during critical situations.
The FEMA Public Assistance Costing Specialist evaluates and validates cost estimates submitted for FEMA Public Assistance programs, ensuring compliance with regulations. Responsibilities include reviewing cost documentation, interpreting FEMA policies, validating estimates, and maintaining accurate records, while collaborating with applicants and stakeholders.
The FEMA Public Assistance Costing Specialist reviews and validates cost estimates submitted for FEMA Public Assistance programs. Responsibilities include ensuring compliance with FEMA guidelines, validating documentation, providing technical expertise, managing data, and maintaining communication with stakeholders.
The Renewals Specialist will drive account renewals, managing the customer journey and ensuring effective transitions through pivotal renewal points. Responsibilities include maintaining subscription revenue, updating renewal forecasts, and collaborating cross-functionally with teams to enhance the customer renewal experience.
The Customer Success Manager will be responsible for managing the customer life cycle for enterprise accounts, ensuring customer adoption and growth, tracking customer health, leading strategic account plans, and resolving customer issues. This role emphasizes building relationships with clients and providing value through a strong understanding of their business objectives.
The GCS Legal Specialist engages in cross-functional meetings to address complex customer legal claims, ensuring effective communication between customer service and legal teams. Responsibilities include conducting investigations, documenting findings, managing legal notices, and assessing risks related to brand reputation.
The Affordable Compliance Specialist reviews resident files for eligibility and compliance with Affordable Housing regulations. Responsibilities include ensuring accurate application reviews, monitoring LIHTC compliance, attending required trainings, and participating in tax credit reviews. This role requires strong organizational skills and detail-oriented work, along with extensive travel for property visits and training.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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