Top Tech Jobs & Startup Jobs in Atlanta, GA

Resolve customer account, product, and technical support tickets by email during a major product rollout. Escalate bugs, feature requests, and account handoffs, identify outdated Help Center content, and occasionally troubleshoot with customers via screenshare or phone. This is a remote, part-time independent contractor engagement requiring approximately 20 hours per week through July 2027.

Own the Revel platform product strategy and execution across access administration, APIs, SDKs, deployments, upgrades, and fleet management. Partner with engineering on architecture, multitenancy, scale, and reliability; conduct discovery with administrators, IT, security, and field teams; and improve installation and upgrade experiences for connected and air-gapped environments. Define success metrics, prioritize the roadmap, and lead products serving enterprise and safety-critical customers.

Own the end-to-end developer experience for RevelCode, including the IDE, editing, testing, deployment, monitoring, diagnostics, and dashboard workflows. Conduct customer research, define product and IDE strategy, evaluate compiler and language-tooling usability, and coordinate engineers to deliver the product vision. The role serves technical users operating control programs against physical hardware, including customers in air-gapped and potentially safety-critical environments.

Lead and mature the enterprise GRC program, managing governance, risk, compliance frameworks, audits, customer assurance, third-party risk, access compliance, and executive reporting. Administer GRC platforms, oversee HITRUST, HIPAA, and ISO 27001 readiness, support contractual security reviews, and partner across Security, Engineering, Legal, Sales, and Customer Success. Build scalable processes, develop the GRC function, manage assessors, and improve security trust and operational maturity.

Participate in a paid advisory panel for Bankrate, sharing mortgage origination expertise with the product team. Explain borrower journeys from initial consultation through application and pre-approval, identify common misunderstandings and process pain points, evaluate product concepts, and advise on TRID compliance. The engagement is remote, independent contractor work requiring approximately three hours monthly for three months.

Owns the lifecycle operating model for customer and partner growth, including cross-sell, closed-lost recovery, automation, routing, Account Management handoffs, compliance, segmentation, and performance measurement. The role translates ambiguous growth opportunities into scalable workflows and measurable programs while leading cross-functional stakeholders through influence.

Designs and presents scalable technical solutions for enterprise merchants using Affirm’s payment platform. Leads technical discovery, solution architecture, custom integrations, demos, and pre-sales support while partnering with Sales, Engineering, Product, and partner teams. Builds customer trust, identifies technical risks, influences product development, creates enablement materials, and supports successful implementations. The role requires payments or fintech experience, strong API and enterprise architecture expertise, technical communication skills, and travel up to 30%.

Leads Affirm’s global Product, Regulatory, Innovation, Licensing, Litigation, and Enforcement legal functions. Advises executives, board members, regulators, and cross-functional leaders on consumer financial products, payments, product development, regulatory matters, litigation, enforcement, and risk mitigation. Develops strategic plans, oversees regulatory inquiries and examinations, manages legal teams and budgets, and partners with senior leadership to support business growth and organizational effectiveness.

Launch and lead Legora’s federal sales vertical, owning strategy, pipeline, forecasting, bookings, and revenue growth. Personally close initial U.S. federal agency deals, navigate procurement and security authorization processes, and build relationships with legal, CIO, CISO, and contracting stakeholders. Hire and coach account executives, establish repeatable sales motions, manage channel partnerships, collaborate cross-functionally on pilots and approvals, and represent federal customer needs across the company. Travel to agency sites, New York City, and other company locations as required.

Analyze, curate, prioritize, and enrich vulnerability data from CVEs, NVD, CISA KEV, vendor advisories, and other sources for operational technology environments. Map vulnerabilities to products, firmware, and assets; create actionable advisories and mitigation guidance; identify coverage gaps; maintain product catalogs; mentor junior analysts; and collaborate with engineering on content workflows and quality improvements.

Acquire new global enterprise customers through full-cycle, consultative B2B SaaS sales. Build pipeline through strategic prospecting, manage complex buying groups, lead discovery through close, coordinate internal specialists, maintain accurate forecasts, and develop account plans. Engage C-level stakeholders across safety, environmental, IT, finance, and operations. Represent VelocityEHS at industry events and travel 10–20% to support strategic deals.

Owns the Customer Operations knowledge lifecycle, creating and maintaining guides, SOPs, decision trees, job aids, macros, and Help Center content. Translates complex policies, product changes, compliance requirements, and workflows into actionable guidance. Partners with subject matter experts, Training, Quality, Product, and Operations leaders to validate content, manage updates, support launches, measure knowledge performance, and improve governance, findability, and AI-enabled knowledge retrieval.

Provides empathetic customer support through chat, messaging, and phone for technical, insurance, billing, and platform questions. Investigates issues, resolves cases accurately, documents interactions, meets service-level and productivity goals, escalates when needed, and identifies recurring problems for process improvement. Collaborates with Support, Product, and other teams while participating in coaching and training. Remote work requires dependable scheduling, adaptability, and clear communication.