Top Tech Jobs & Startup Jobs in Atlanta, GA

Design, build, and operate a next-generation CDP/messaging platform at scale. Define infra topology, scaling, blast-radius limits, and safety guardrails for AI agents. Own reliability, capacity, cost, security boundaries, incident leadership, and author self-verifying runbooks and checks so automation can operate safely.

Lead development and execution of training and organizational change management strategies for federal digital transformation. Conduct training needs analyses, design instructional materials, facilitate stakeholder workshops, collaborate with technical teams to translate complex IT concepts, author RFI/RFP content, build customer relationships, and measure effectiveness to refine programs.

Lead global SRE team to design, implement, and operate scalable, highly available cloud infrastructure. Drive observability, automation (IaC/CI-CD), cost optimization (FinOps), security hygiene, and post-incident improvements while remaining hands-on and exploring AI tooling for reliability.

Analyze business problems, translate needs into reporting specifications, build and maintain queries, reports and dashboards, partner with teams to resolve data issues, and support process improvements and BI best practices.

Manage Experience Rating and Refunds (ERR) team and processes to ensure contractual compliance, accurate experience reports, reconciliations across systems, and correct refund/retro premium processing. Oversee ERR source systems, approve reports, investigate discrepancies, drive process and technology improvements, provide SME support to stakeholders, and develop team training and cross‑training.

Adjudicate and process supplemental insurance claims end-to-end: intake, eligibility verification, coverage analysis, payment distribution and lost-check resolution. Communicate with claimants and partners, apply claim management strategies, and support continuous improvement.

Define and manage product strategy and full lifecycle for MedImpact products. Collaborate with business, IT, and stakeholders to create roadmaps, requirements, testing, training, and adoption materials. Track KPIs, prioritize backlogs, support sales/RFPs, and ensure on-time delivery and operational readiness.

Manage, monitor, and optimize SQL Server databases across multiple customer environments, ensuring high availability, performance, backups, and disaster recovery. Troubleshoot issues, perform upgrades, implement HA solutions (AlwaysOn, clustering, replication), tune queries and capacity, document procedures, and provide mentoring and cross-team collaboration. Support deployments and ensure security/compliance.

Manage customer service and field support across the Eastern region, coordinating vehicle acceptance, warranty, retrofits, and cross-functional teams. Maintain customer relationships, ensure compliance with policies and controls, manage work queues (Oracle), support bids, and drive safety, quality, and process improvements. Regular travel to customer sites required.

Lead and scale Shopping (PLA) and Text Ad paid search programs across Google and emerging engines. Own feed optimization, account structure, testing (titles/images), experimentation, analytics, and campaign performance to drive ecommerce customer acquisition and growth.

Plan, build, and execute end-to-end Marketo-driven marketing automation campaigns. Manage lead nurturing, scoring, data hygiene, compliance, and integrations with Salesforce and third-party tools. Analyze campaign performance, track lead attribution, run growth experiments, and deliver reports. Collaborate with product, field marketing, and sales operations to optimize pipeline and campaign efficiency.

Serve as trusted advisor to onboard and drive adoption for a portfolio of Mid‑Market/Enterprise SaaS customers. Manage renewals, monitor customer health, resolve issues with product and support teams, provide best‑practice recommendations, run regular meetings, and mitigate churn. Fully remote (US) role; travel may be required.