Top Tech Jobs & Startup Jobs

Lead and build the development support function that manages escalated technical issues from Customer Care to Development. Define SLAs, triage and escalation frameworks, monitoring and reporting, stakeholder communications, and executive metrics. Analyze trends to drive product improvements, lead a high-performing support team, and coach members to improve responsiveness and resolution effectiveness.

Embed with client teams to discover operational friction, design detailed future-state AI-driven workflows, build ROI-backed business cases, partner with AI engineers to deliver solutions, lead change management and adoption, and own client relationships and post-deployment reviews.

Sell and renew Careers recruiting products via outbound calls and inbound leads; manage assigned territory, nurture leads, close annual contracts, maintain pipeline in Salesforce and Outreach, and support clients with presentations and product education.

Lead technical architecture and delivery for Dynamics 365 Finance & Supply Chain projects: translate functional requirements into technical designs, mentor teams, manage integrations, collaborate with stakeholders and Microsoft, support pre-sales, and ensure best-practice enterprise architecture.

Provide front-line administrative and customer service support: answer phones, welcome visitors, retrieve information, resolve inquiries, communicate outstanding balances and apply payments, escalate issues to management, and perform related clerical duties.

Lead and execute enterprise IT strategy, oversee operations (infrastructure, cloud, cybersecurity, end-user support), manage budgets and vendors, direct technology projects and disaster recovery, build and mentor IT teams, and partner with executives to drive digital transformation and secure, cost-effective technology services.

Lead design, development, administration, and continuous improvement of enterprise compensation and benefits programs. Develop total rewards strategy, salary structures, incentive plans, benefits administration, compliance, benchmarking, analytics, and executive recommendations to support multi-state, hourly, skilled-trades workforce growth and retention.

Drive territory revenue by prospecting and winning new customers, expanding existing accounts, and managing the full sales cycle for conveyor and material-handling solutions. Build relationships with engineering, operations, and purchasing stakeholders, collaborate with internal engineering and sales teams, maintain pipeline in CRM, and travel frequently to support customers and identify opportunities.

Lead HRIS strategy and roadmap, manage Workday implementation/configuration/integrations, oversee release management, reporting and analytics, vendor relationships, and a support team; partner with HR, IT, and cross-functional stakeholders to drive automation, process improvements, and an improved employee experience.

Lead and oversee cataloging operations for the CMC grant, perform and supervise original and copy cataloging in OCLC Connexion, ensure metadata quality using RDA/MARC/LC headings, train and manage staff, manage projects and timelines, maintain documentation and procedures, and support member libraries with cataloging needs and grant reporting.