Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Manage a $4M portfolio of creative agency clients, drive account health, retention, and growth. Lead onboarding, QBRs, revenue forecasting, renewals, and cross-functional collaboration to deliver strategic creative solutions and expand client relationships.

Owner of fraud, collections, and back-office compliance for Mission Lane's credit card business. Serve as embedded compliance authority, manage escalations, run testing and monitoring of controls, identify gaps, provide regulatory guidance, partner with business and Legal, and support program strategy and exam readiness.

Lead Mission Lane's AI operations strategy end-to-end: identify high-impact AI use cases for contact center operations, build business cases, evaluate vendors, sequence and drive cross-functional execution, establish governance, and measure outcomes in cost, quality, and customer experience.

Lead executive relationships and strategic expansion for enterprise clients. Drive retention, upsell, and account performance through cross-functional coordination, data-driven insights, and executive engagement.

Manage clients' real estate data center information and lease portfolios: read and abstract complex lease documents, monitor critical dates, ensure data integrity, generate reports, oversee help desk and audit functions, reconcile invoices, identify risks and savings, maintain client relationships, and assign work to analysts.

Lead post-sales customer success for enterprise accounts, drive product adoption and value realization, build multi-level stakeholder relationships, develop mutual value and strategic account plans, identify risks and expansion opportunities, coordinate cross-functional teams to optimize implementations, and partner on renewals and expansions to maximize retention and advocacy.

Lead systems engineering and sustainment for JPSS Common Ground System. Oversee software teams developing Java/JavaScript/SQL/NoSQL microservices and web services, use Cloud Foundry/Kubernetes, define MVPs and user stories with stakeholders, plan and lead verification test events, and produce NASA/NOAA systems engineering documentation and cross-functional coordination.

Support sales and customer success as Data & Fortellis SME; engage dealers/OEMs/ISVs to gather requirements, document workflows, deliver technical demos and proposals, manage Salesforce opportunities, migrate dealers to modern offerings (APIs, Snowflake Sharing), and transition post-sale to services. Collaborate with product, marketing, and client services; perform market research and drive internal governance approvals. Occasional travel (<10%).

Lead integrated public affairs communications strategy across policy, research, and stakeholder initiatives. Serve as EaRs primary embedded partner for divisional leaders, develop campaign plans, align messaging and media, orchestrate studio resources, integrate intelligence and foresight, and drive execution, measurement, and reporting to deliver measurable policy and research outcomes.

Lead and coach a payer-focused sales team to meet revenue, renewal, and retention targets. Define segment-specific strategies, manage pipelines and CRM, oversee RFPs and contracts, collaborate cross-functionally, and champion AI-enabled sales tools while representing MCG at industry events.

The Sales Compensation Manager will design and manage incentive plans for the sales organization, ensuring they are competitive and aligned with company strategy, while collaborating with various departments and providing detailed reporting.