Top Tech Jobs & Startup Jobs in Ann Arbor, MI

Manage and expand enterprise customer accounts for a restaurant loyalty SaaS platform. Own end-to-end renewal strategy, negotiate complex multi-year agreements, drive retention and upsell, and act as a strategic advisor to executive stakeholders. Collaborate cross-functionally using customer data and CRM insights to identify growth, align product and commercial strategy, and ensure successful renewal outcomes.

Manage planning, development, implementation, and measurement of global training programs. Conduct gap analyses and post-training assessments, partner with stakeholders, deliver learning initiatives, track ROI and metrics, create basic Articulate Storyline content, and maintain project plans and risk reporting.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

Design and develop high-performance services and APIs, focusing on cloud-based applications using Golang and Python, while ensuring code quality and security.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead enterprise workforce strategy, planning, and execution. Manage a high-performing team, develop forecasting and workforce models, optimize labor investment, partner cross-functionally, deliver executive insights, and drive continuous improvement across multiple locations.

Partner with ops, sales, and support to identify manual workflows and build AI-driven, agentic automation end-to-end. Architect, implement, deploy, and measure full-stack systems (backend, APIs, frontend dashboards) that reliably replace multi-step manual processes, optimize LLM costs, handle failure modes, and report business impact.

Serve as a Cloud FinOps Success Manager advising Azure customers on billing, licensing, and cost optimization. Conduct business reviews, own post-sales relationships, document processes, define KPIs/SLAs, and deliver scalable FinOps onboarding, provisioning, reporting, and escalation practices to ensure high customer satisfaction.

Embed with customers to discover needs, design and implement production-grade integrations (APIs, data pipelines, event-driven workflows), deploy and troubleshoot solutions, train IT teams, and drive adoption and measurable business outcomes.

Support Account Managers by servicing clients, issuing certificates and ID cards, processing endorsements and billing, preparing renewal materials, maintaining exposure schedules, researching issues, setting up clients in EPIC, and ensuring accurate policy transmission and communication.