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Supports daily administration, maintenance, monitoring, patching, troubleshooting, and documentation for Windows servers, cloud services, endpoints, identity systems, virtualization, backups, and networks. Administers Microsoft 365, Intune, Active Directory, Entra ID, Hyper-V, and Veeam with senior-team guidance. Resolves escalated infrastructure tickets, assists with projects and upgrades, follows security and change-management practices, and participates in after-hours maintenance or on-call support.

The Controller oversees daily accounting operations, including general ledger management, reconciliations, cash flow, payroll, purchasing, grant accounting, fixed assets, financial reporting, audits, and tax compliance. The role supports budgeting and financial analysis, maintains internal controls, supervises an Accounting Assistant, and serves as finance lead when the CFO is absent.

Own end-to-end technical delivery for a Sales Command Center spanning web, iOS, backend, Azure, and Dynamics 365. Translate enterprise architecture into implementation decisions, govern APIs, integrations, security, resilience, and event patterns, and guide distributed senior engineers through production delivery. Lead design and code reviews, engineering standards, testing, observability, release readiness, and stakeholder collaboration across product, architecture, security, CRM, and platform teams.

Design, build, and operate large-scale distributed systems in Go to ingest, process, and analyze file-based threat data. Work across storage, message queues, APIs, and data pipelines; improve reliability, observability, and performance; and integrate AI-augmented development practices with security researchers and engineers.

Develop and maintain Microsoft Power Platform solutions for CDC mission programs. Responsibilities include designing solution architectures and data models, building Power Apps and Power Automate workflows, configuring Dataverse, modernizing legacy applications, integrating APIs and Azure services, reviewing technical solutions, supporting Agile delivery and testing, troubleshooting defects, documenting deployments, and maintaining production systems. The role also ensures federal security, privacy, governance, and Section 508 accessibility compliance.

Build, test, deploy, and maintain AI-enabled workflows for transactional legal work, including diligence, agreement review, redlining, clause extraction, deal summarization, and closing automation. Develop prompts, agents, retrieval pipelines, evaluations, guardrails, and documentation. Partner with legal, engineering, security, knowledge-management, and vendor teams to translate practice needs into reliable production solutions, support adoption, monitor quality and impact, and continuously improve workflows.

Own the data and analytics layer for Atlas implementations, including data readiness standards, renewal benchmarking, recurring revenue metrics, and executive-level customer insights. Lead commercial analytics discussions with senior customer stakeholders, translate metrics into product specifications, identify renewal risks and recommended actions, manage Data Analysts and capacity planning, and maintain benchmarking datasets.

Manages business intelligence, data analytics, dashboards, reporting, data governance, and platform architecture for field operations. Extracts and analyzes operational, financial, productivity, and SLA data to identify trends, forecast outcomes, recommend improvements, and support leadership decisions. Oversees data integrity, security, system integrations, workflow configuration, vendor coordination, project delivery, performance measurement, and AI-assisted analytics adoption.

Provides strategic financial planning and analysis for e-commerce, retail, marketing, and administrative functions. Leads forecasting, budgeting, reforecasting, profitability and margin analysis, KPI reporting, payroll analysis, scenario modeling, and evaluation of retail expansion and direct-to-consumer opportunities. Partners with business leaders and cross-functional teams to translate financial and consumer insights into actionable decisions, manage performance against plans, and support enterprise-wide financial modeling and special projects.

Serve as the front-desk point of contact providing reception, phone and mail handling, scheduling, office supply management, clerical support, event and budget coordination, security monitoring, IT and travel coordination, and administrative assistance to staff.