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Processes incoming customer payments, reconciles accounts receivable and general ledger balances, manages collections, resolves account issues, issues refunds, handles credit holds and payment disputes, maintains customer and tax records, and prepares financial reports. The role also supports credit evaluations, electronic billing, order processing, and customer service while coordinating with sales and internal teams.

Processes floral orders, supports customers and office operations, maintains order and inventory records, coordinates returns and product issues, performs inventory audits and updates, and assists warehouse and retail locations with supply and product management.

Build and deploy production full-stack web features using AI coding agents such as Claude Code, Codex, or Cursor. Own front-end, back-end, APIs, databases, cloud services, testing, security, debugging, documentation, and deployment. Collaborate directly with leadership, mentor volunteers, and rapidly deliver reliable software for a global nonprofit platform.

Provides administrative and litigation support to up to six attorneys, including calendar and deadline management, discovery preparation, legal document proofreading, client intake, electronic case-file maintenance, court filing, research archives, and digital workflow optimization. The role requires coordinating competing litigation demands, supporting discovery and depositions, maintaining confidentiality, and contributing to organization-wide initiatives. This is a full-time remote position with occasional overnight travel.

Build and lead sales enablement programs for SDRs, AEs, and SEs. Own onboarding, ramp, training, coaching, deal reviews, and sales methodology reinforcement. Partner with Sales, Solutions Engineering, Product Marketing, and RevOps to improve technical selling, product understanding, evaluations, readiness, ramp time, and conversion. Develop enablement materials, support launches, analyze field feedback, and continuously improve programs using call reviews and deal outcomes.

Manages financial analysts and leads financial modeling, budgeting, forecasting, reporting, close activities, cost analysis, and large-data analysis. Presents financial findings and recommendations to senior leadership, maintains accurate financial databases, monitors competitive conditions, and partners cross-functionally to support organizational financial goals.

Leads warehouse and logistics operations, supervising personnel, allocating labor and resources, managing budgets, and meeting service-level, quality, safety, and performance goals. Drives continuous improvement, monitors KPIs and early warning indicators, ensures regulatory and company compliance, communicates operational results to leadership and clients, and supports production stability and customer satisfaction.

Leads communications strategy for digital and enterprise transformation initiatives, including technology rollouts, AI adoption, and organizational change. Develops executive messaging, employee communications, presentations, FAQs, toolkits, campaigns, and engagement programs. Advises senior leaders, coordinates global communications across channels, identifies transformation stories, and measures communication effectiveness through feedback and analytics. The role translates complex technology and business priorities into compelling narratives for internal and external audiences.

Leads executive and sales recruiting strategy, partners with senior leaders, builds candidate pipelines, sources and interviews candidates, develops recruiting materials, tracks hiring metrics, advises managers, and reports on pipeline performance. The role also supports team mentoring and recruiting events while representing the organization as a strategic talent partner.

Oversee accounting functions across three hospitality brands, including accounts receivable and payable, internal controls, banking, reconciliations, journal entries, financial statements, cash-flow analysis, sales tax filings, audits, and month-end close. The role also manages accounting system controls, vendor relationships, staff training, system implementations, payroll and POS integrations, regulatory filings, and rental revenue processing.