Top Tech Jobs & Startup Jobs

Lead and develop the Preferred Client Services team, own portfolio health and retention, drive upsell identification, ensure operational execution and KPI ownership, standardize reporting and processes, and partner cross-functionally to improve client outcomes and scalability. Role includes escalation management, monthly reviews, and continuous improvement.

Manage a portfolio of ecommerce merchant accounts to drive adoption, retention, and growth. Provide strategic recommendations across email, SMS, and onsite experiences, monitor customer health, resolve technical and strategic issues, support renewals and expansions, and advocate customer feedback to internal teams while contributing to documentation and playbooks.

Build, maintain, and improve IC EDA design environment; support tool installation, licensing, and design data management; guide designers on compute/resource usage; develop tape-out methodologies meeting DFM and foundry requirements; cross-train and collaborate internationally with EDA and design teams to debug analog simulations and ensure manufacturable power-management IC designs.

Maintain and enhance multi-region AWS and OpenStack infrastructure using IaC (Terraform), scripting (Python, Bash, JavaScript), and configuration management. Build and manage monitoring (Prometheus, Grafana, Zabbix), Kubernetes/Docker orchestration, CI/CD pipelines, automated patching, and certificate lifecycle. Troubleshoot distributed microservices, perform cluster operations, document runbooks and MOPs, support on-call rotations, and execute service decommissions.

Own full enterprise sales cycle for cloud disaster recovery on AWS: generate pipeline, run technical evaluations and POCs, build business cases, navigate multi-stakeholder procurement, and convert strategic accounts while partnering with SDRs, solutions engineering, and executive sponsors.

Design and produce digital and print marketing assets across ecommerce, email, advertising, packaging, and retail. Own projects from concept through production, collaborate with cross-functional teams, ensure brand consistency, deliver production-ready files, and support Shopify and Klaviyo implementations.

Manage IT and cross-functional projects using Agile practices and Jira. Develop plans, track risks/dependencies, run ceremonies, maintain documentation, report to leadership, and support process improvements.

Serve as a donor engagement specialist delivering exceptional multi-channel donor and volunteer support, driving fundraising participation and revenue through relationship-building, problem solving, and upselling. Maintain accurate donor records, troubleshoot platform issues, support contact center operations, and assist peak-volume and cross-functional initiatives to strengthen donor experience and campaign performance.

Provide multi-site HR support including payroll/benefits/timekeeping inquiries, recruiting and onboarding (including Intern/Co-op), HRIS data and reporting, records management, site coordination, vendor support, SharePoint content maintenance, and process improvement. Escalate complex or sensitive issues to HR partners.

Lead integrated multi-channel B2B demand generation and digital growth, own the website and SEO/CRO strategy, manage marketing automation and analytics, and lead the SDR team to drive qualified pipeline and marketing-sourced revenue.