The Wok is responsible for ensuring that the relevant kitchen operates as a successful profit centre by planning, organizing, directing and controlling production and administration in accordance with our defined standards.
ResponsibilitiesAs Wok, you will be responsible for performing the following tasks to the highest standards:
To maintain a high customer service focus by approaching your job with the customers always in mind.
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
To maintain high team, focus by showing co-operation and support to colleagues in the pursuit of team goals.
To maintain a kitchen environment that promotes flair, creativity and consistency in the quality of food taste and presentation.
To ensure that all Food Safety System polices and guidelines are followed and implemented.
Closely monitor food requirements in the outlet ensuring all incoming food items are of correct quality, quantity and are received and transported to outlets as per FSS requirements.
To develop and build a solid and stable team environment and to coach and develop all subordinates.
To maintain the budgeted costs without effecting the operation or set standards.
To assess and monitor cleanliness on a daily basis, liaising with the Chief Steward and Chief Engineer to ensure all equipment remains clean and in good working order.
To assist in general food production work where required.
To supervise, guide and develop chefs of a lower grade ensuring the quality of food production remains at optimum levels.
To effectively manage the performance of employees, ensuring that policies and procedures are observed and adhered to consistently.
To liaise closely with the Executive Chinese Chef or direct superior, ensuring food quality and preparation techniques are of the highest standard.
To closely monitor and control the daily food merchandise, ensuring quality of goods received, taking corrective action where necessary.
Food Safety and Hygiene: The implementation of the Food Safety System (FSS), to ensure that all policies and guidelines are implemented, trained, monitored and followed.
To follow, train and monitor Hiltons Fire & Safety procedures.
Ensuring all Hotel policies and procedures are correctly observed and followed.
To conduct regular communication meetings and training sessions to ensure that skills and knowledge remain at an optimum.
Performing any additional tasks as delegated by management or guests to ensure our guests receive outstanding service.
A Sous Chef, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
High School graduate or above.
5 years as cook in a Chinese Kitchen in a 5-star category hotel or individual restaurant with high standards.
At least 3 years as a Chef de Partie or 1-year equivalent position in an international brand hotel.
Possess a valid health certificate.
Knowledgeable with cooking techniques such as boiling, frying, stewing, reduction, simmering, steaming, baking, soup making, and dry goods preparation (for Chinese / Banquet Kitchen).
A dynamic and creative individual who brings a vast and varied experience in culinary arts, menu design and food promotions.
A hands-on trainer who coaches and leads by example, motivates and impresses upon the team the right attitude and spirit of culinary excellence.
Able to work with and consume all products and ingredients.
Able to convert recipes and follow them through.
Proficient in Microsoft Word and Excel.
Able to set priorities and complete tasks in a timely manner.
Work well in stress situations, remain calm under pressure and able to solve problems.
Excellent leadership skills.
Knowledgeable in HACCP.
Technical education in hospitality or culinary school preferred.
Good command in English, both verbal and written to meet business needs, preferred.
Work experience in similar capacity with international chain hotels preferred.
Skills Required
- High school graduate or above
- Five years of experience as a cook in a Chinese kitchen within a five-star hotel or high-standard restaurant
- At least three years as a Chef de Partie or one year in an equivalent position at an international brand hotel
- Valid health certificate
- Knowledge of Chinese cooking techniques, including boiling, frying, stewing, reduction, simmering, steaming, baking, soup making, and dry goods preparation
- Experience in culinary arts, menu design, and food promotions
- Ability to train, coach, and lead culinary staff by example
- Ability to work with and consume all products and ingredients
- Ability to convert and follow recipes
- Proficiency in Microsoft Word and Excel
- Ability to prioritize and complete tasks promptly
- Ability to work under stress, remain calm, and solve problems
- Excellent leadership skills
- Knowledge of HACCP
- Technical education in hospitality or culinary school
- Good command of spoken and written English
- Experience in a similar capacity with international chain hotels
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
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What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
