Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.
Job Description:
Join us at Uniphore as we build the future of Business AI.
We are seeking a VP of AI Engineering to lead the architecture and delivery of AI-driven products powered by Language Models (LLMs) with a focus on SLMs and Agentic AI. You'll drive innovation in complete Enterprise AI technology stack — building products that reshape how humans and businesses interact. If you are passionate about leading world-class engineering organizations, scaling advanced AI systems, and delivering human-centric solutions with real-world impact, we'd love to meet you.
Role Overview:
We are seeking a seasoned VP of AI Engineering to lead critical product and platform engineering initiatives. This leader will drive strategy, execution, and delivery across multiple engineering organizations building Uniphore's flagship Enterprise AI platform.
You will collaborate closely with cross-functional leaders (Product, Design, Data Science, Customer Success) to drive innovation and deliver scalable, enterprise-grade solutions for our global customer base.
Key Responsibilities:
• Lead and inspire multiple engineering organizations building Uniphore's next-gen conversational AI platforms and products.
• Drive the architecture, implementation, and optimization of systems leveraging SLMs, Agentic AI, Unstructured and Structured data processing, data engineering agents and evaluation systems to provide the most complete Enterprise AI stack for the largest F1000 companies in the world.
• Partner with Product, Data Science, and Design to define and execute product roadmap aligned with business goals and customer needs.
• Build scalable architectures that support SLLM fine-tuning, inference, prompt engineering, and RAG pipelines in production environments.
• Foster a culture of innovation, rapid experimentation, and engineering excellence across AI/ML and product engineering organizations.
• Own end-to-end software delivery: planning, execution, release, quality, and operational excellence.
• Hire, mentor, and develop engineering leaders and senior ICs across a globally distributed organization.
• Serve as a key member of the engineering leadership team, collaborating with executive leadership on long-term product and technology strategy, particularly in leveraging emerging AI technologies.
Qualifications:
• 20+ years of engineering experience with progressive leadership responsibilities.
• 10+ years of experience leading large, multi-team engineering organizations at the Sr. Directory/VP or equivalent level.
• Proven success delivering AI/ML-driven products, language model-based systems, and scalable data processing pipelines in production.
• Deep understanding of Model fine-tuning, retrieval pipelines (vector search, knowledge graphs, context graphs), model optimization, inferencing and latency/performance tradeoffs.
• Expertise in modern software architecture, cloud-native platforms (AWS/GCP/Azure), and CI/CD.
• Exceptional leadership, communication, and cross-functional collaboration skills.
• Proven track record of building, scaling, and retaining globally distributed engineering organizations.
• Passion for building transformational AI products that deliver human-centric experiences.
Why Join Uniphore:
• Be part of a high-growth leader in one of the most exciting fields in AI.
• Work with brilliant and collaborative teams on cutting-edge technology.
• Drive innovation that transforms enterprise customer experience.
• Build products with real-world impact at scale.
Hiring Pay Range:
$286,400 - $358,000Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Skills Required
- 20+ years of engineering experience with progressive leadership responsibilities
- 10+ years leading large, multi-team engineering organizations at the Senior Director, VP, or equivalent level
- Proven success delivering AI/ML-driven products in production
- Experience delivering language model-based systems in production
- Experience delivering scalable data processing pipelines in production
- Deep understanding of model fine-tuning
- Deep understanding of retrieval pipelines, including vector search, knowledge graphs, and context graphs
- Expertise in model optimization, inference, and latency/performance tradeoffs
- Expertise in modern software architecture
- Experience with cloud-native platforms such as AWS, GCP, or Azure
- Experience with CI/CD
- Exceptional leadership, communication, and cross-functional collaboration skills
- Proven track record building, scaling, and retaining globally distributed engineering organizations
- Passion for building transformational AI products and human-centric experiences
Uniphore Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uniphore and has not been reviewed or approved by Uniphore.
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Healthcare Strength — Health coverage includes medical, dental, vision, mental‑health resources, and wellness programs, with multiple plan options (including HSA/FSA) indicating robust depth. Plan quality and affordability are highlighted relative to peers.
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Leave & Time Off Breadth — Time off includes generous PTO, paid holidays, and a paid birthday day off. Enhanced parental, caregiver, and bereavement leave extend coverage beyond standard policies.
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Retirement Support — Retirement offerings include a U.S. 401(k) with company match and pension/retirement plans with employer contributions in many countries. These programs support longer‑term financial security alongside core pay.
Uniphore Insights
What We Do
The Business AI Cloud is the only sovereign, composable and secure AI platform that enables businesses to rapidly adopt, significantly transform and immediately unlock the value of their data. Trusted by more than 2,500 of the world’s largest enterprises and recognized by Gartner, Forrester, IDC and the Deloitte Fast 500, Uniphore is where enterprise AI moves from ambitions to production. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
