Jobs at Uniphore

Lead technical design and delivery of large-scale Agentic and Knowledge AI solutions. Own end-to-end deployments, integrations, agent workflows, and observability. Serve as primary technical contact, customize platform components, provide product feedback, mentor teams, and stay current on RAG/LLM/SLM, vector DBs, agent orchestration, fine-tuning, and security/guardrails.

Lead end-to-end design and delivery of enterprise-scale Agentic AI solutions across multiple customers and industries. Architect robust, scalable, secure systems (RAG, multi-agent, SLM/LLM, multimodal), mentor Forward Deployed Engineering teams, partner with senior customer stakeholders, define best practices and reusable frameworks, drive post-delivery optimization, and publish thought leadership while ensuring governance, observability, and compliance.

The VP of GSI Partnerships will define and execute the global partnership strategy, manage relationships with top-tier GSIs, and drive revenue through joint opportunities while mentoring a small team.

The SVP Revenue Operations at Uniphore will drive GTM strategy, revenue planning, systems management, and team leadership to support high-growth B2B operations.

As a Senior AI Engineer, you'll develop ML and Generative AI models, ensure integration with enterprise applications, and manage large datasets while collaborating with teams and mentoring others.

The Sr. Strategic Client Executive will manage enterprise sales, focusing on C-suite engagement to drive growth with Fortune 500 clients, executing long-term strategies, and closing multi-million-dollar deals.

The Sr. Strategic Client Executive will drive enterprise sales with Fortune 500 clients, focusing on strategic account management, sales execution, and cross-functional leadership to close multi-million-dollar AI deals.

The Vice President of Product Strategy will lead strategic product initiatives across AI, platform, and applications, defining and executing product vision, and driving operational excellence in product management.

The SVP of Solutions Engineering leads the strategy and execution for global solutions that drive customer success, partnering with multiple functions to deliver value and innovate using AI technologies.

Lead strategy and execution for AI-first product engineering: build and scale cloud-native conversational AI and enterprise SaaS platforms, grow global engineering leadership, partner with Product/Data Science, and improve delivery velocity, quality, and operational excellence.

The Director of AI Customer Success will advise enterprise clients, ensuring successful delivery and adoption of AI solutions while driving retention and value realization. Responsibilities include customer strategy, developing success metrics, managing relationships, and collaborating with internal teams.

Own and close multi-million-dollar deals with Tier 1 GSIs, drive revenue tied to assigned partnerships, execute joint account plans, lead enterprise sales cycles, negotiate complex agreements, build senior relationships with GSI leaders, and align cross-functionally to ensure adoption and reporting in Salesforce.

Own and grow large enterprise accounts by selling AI-native solutions to Fortune 500/G2000 executives. Manage full sales cycle, close multi-million-dollar deals, build ROI-driven business cases, orchestrate cross-functional teams, and maintain pipeline coverage to meet ARR targets.

The Product Marketing Manager will lead competitive strategy, create impactful content, enable sales teams, and analyze the competitive landscape to drive revenue.

The Sales Director will lead the full sales cycle in strategic enterprise accounts, develop client relationships, mentor account executives, and collaborate with cross-functional teams to achieve revenue goals.

Lead QA strategy and roadmap for AI and SaaS platforms. Design and implement scalable automation frameworks, validate AI/ML workflows, perform performance/security/regression testing, ensure end-to-end coverage across microservices, APIs, mobile and web in multi-tenant cloud, and document QA processes while partnering with engineering and data science teams.

Lead thought leadership and content marketing to position Uniphore as a category-defining AI platform. Set strategy and editorial voice, build research and content programs, manage editorial calendar and social, align content to revenue goals, mentor a lean team and agencies, and measure content performance to drive pipeline.

Lead and mature non-human identity and machine access: inventory and secure service accounts, API keys, tokens, certificates, and secrets; implement least-privilege, short-lived credentials, PAM, secrets management, identity governance, cross-account trust across multi-cloud (AWS primary), and automate identity controls via IaC and CI/CD.

Lead AI-native security and SecOps: own Wiz and cloud/data posture tooling, drive detection-as-code and SOAR automation, run AI red-teaming and incident command, manage MXDR/MSSP relationships, and embed AI security into CI/CD and platform lifecycle.

Lead enterprise sales for Fortune 500/Global 2000 accounts, drive multi-million-dollar AI SaaS deals, own full sales cycle from C-suite prospecting to close, build ROI-driven business cases, orchestrate cross-functional teams, and deliver $2M-$4M ARR annually while maintaining robust pipeline coverage.