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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
Positioned in the first line of defense (1LOD) and reporting to the Head of Business Controls, this experienced executive will act as the Business Controls Lead for SoFi’s Technology and Cybersecurity organizations. This includes comprehensive coverage of Engineering, Information Security, Infrastructure, and Data across the full SoFi Legal structure: SoFi Inc., SoFi Bank, Galileo, Technisys, and SoFi Hong Kong.
The Business Controls Lead will act as the direct advisor to the Chief Technology Officer (CTO), Chief Information Security Officer (CISO), and their senior leadership teams. You will lead a team of experienced IT risk & controls team charged with promoting risk awareness and ensure the overall effectiveness of risk and compliance management program implementation and execution across the 1LOD. This role provides support, advisory services, and enables strategic alignment directly to department heads to accelerate and ensure quality execution.
You will be responsible for supporting and driving consistent 1LOD adherence to critical programs, such as building and maintaining risk and control self-assessments (RCSAs); identification and evaluation of control effectiveness through control testing; 1LOD risk reporting; and supporting audits and regulatory exams. You will monitor the first line of defense in these assigned functions to minimize risk exposures and strengthen the overall control environment, leveraging risk assessment data to identify and seek improvements.
Crucially, this role holds direct ownership of major 1LOD risk management programs, driving their build, implementation, and sustainment, including Insider Threats, End User Computing (EUC), and IT Asset Management (ITAM). Additionally, this role drives industry alignment to proven frameworks such as CoBit, NIST, and FFIEC Guidance to name a few.
What You’ll Do:
- Global Strategic Leadership: Serve as the primary 1LOD Risk Partner for the Technology and Cybersecurity functions across all domestic and international entities (SoFi Bank, Galileo, Technisys, SoFi Hong Kong), ensuring consistent application of risk frameworks in diverse regulatory environments.
- Program Ownership: Own the strategy, governance, and execution of critical enterprise-wide risk programs including the Insider Threat Program, End User Computing (EUC), AI Governance, and IT Asset Management (ITAM), ensuring these programs meet regulatory standards (FFIEC, OCC) and internal safety targets.
- Advisory & Governance: Partner and collaborate across lines of defense—including Compliance, Risk Management, Audit, and Regulators—to support a diverse portfolio of risk and compliance-based initiatives.
- Risk Identification & Assessment: Partner with Engineering and Security leaders to ensure existing and emerging risks (e.g., software supply chain, cloud security, legacy system integration) are effectively identified, measured, monitored, and controlled.
- RCSA & Testing: Lead large and complex initiatives to maintain the RCSA framework and conduct control testing; develop strategies to remediate gaps identified and implement processes to effectively manage and mitigate operational and cyber risk.
- Executive Reporting: Create effective 1LOD risk reporting and trend analysis; advise senior management (CTO, CISO, Board Committees) on the status of their control environment. Identify critical areas to monitor and escalate issues/findings to appropriate stakeholders.
- Issue Remediation: Assist with translating control deficiencies into action plans and provide recommendations to enhance governance practices in alignment with risk and compliance frameworks.
- Regulatory Interface: Serve as a key interface for Technology and Cyber risk matters during regulatory exams (Federal Reserve, OCC, CFPB) and internal audits.
- Industry Framework Alignment: Drive program adherence to proven industry frameworks such as CoBit, NIST, and FFIEC guidance.
What You’ll Need:
- Experience: 15+ years of experience in Risk Management, Information Security, or Technology Risk, with at least 5+ years in a leadership role within a highly regulated financial services environment.
- Global Scope: Proven experience managing risk across multiple legal entities and international jurisdictions (e.g., LATAM, APAC).
- Subject Matter Expertise: Deep understanding of Technology and Cybersecurity risk domains, including NIST frameworks, FFIEC guidelines, Cloud Security, and SDLC.
- Program Building: Direct experience creating and building Business Control functions or specific risk programs (Insider Threat, EUC) from the ground up.
- Communication: Excellent executive communication skills with the ability to influence C-level stakeholders (CTO, CISO) and Board members.
- Certifications: Relevant industry certifications (CISA, CISSP, CISM, CRISC) are highly preferred.
Skills Required
- 15+ years of experience in risk management, information security, or technology risk
- 5+ years in a leadership role within a highly regulated financial services environment
- Experience managing risk across multiple legal entities and international jurisdictions
- Deep knowledge of technology and cybersecurity risk, NIST frameworks, FFIEC guidelines, cloud security, and SDLC
- Experience building business control functions or risk programs such as Insider Threat and End User Computing from the ground up
- Excellent executive communication and ability to influence C-level stakeholders and board members
- CISA, CISSP, CISM, or CRISC certification
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Healthcare options are described as comprehensive, spanning medical, dental, vision, company‑paid life and disability, EAP, and mental‑health coaching/therapy, along with wellness and gym programs. Some plans include employer HSA contributions and even 100% premium coverage in certain cases, underscoring robust day‑to‑day support.
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Parental & Family Support — Programs include up to 12 weeks of fully paid parental leave, fertility and adoption resources, and subsidized backup child and elder care. Additional offerings such as pet insurance round out a family‑friendly package.
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Leave & Time Off Breadth — Time off includes flexible vacation for exempt staff, generous PTO/sick time for non‑exempt employees, paid holidays, bereavement, jury duty, disability leaves, and early‑release “SoFi Fridays.” This breadth creates multiple avenues to step away and recharge across different employee groups.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
