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Fintech • Mobile • Software • Financial Services
Lead and mature SoFi's vulnerability management program, driving prioritization, cross-functional remediation campaigns, governance, KPIs, and executive reporting. Build operating rhythms for intake, triage, tracking, escalation, and continuous improvement across security, engineering, product, and risk teams to reduce mean time to remediate and improve measurable risk outcomes.
Fintech • Mobile • Software • Financial Services
Manage and scale the Employee Stock Purchase Plan (ESPP) and full-value awards (RSU/PSU), oversee daily equity operations, approve analyst work, lead automation and integrations, operationalize global mobility and tax sourcing, and design employee education on equity and LTI.
Fintech • Mobile • Software • Financial Services
Lead end-to-end direct mail marketing campaigns: define targeting and suppression logic, execute and validate data pipelines, manage offshore execution, measure ROI and experiment results, partner with marketing and third parties to optimize audiences and campaign performance, and present insights to senior leadership.
Fintech • Mobile • Software • Financial Services
Prepare, review, and submit bank and holding company regulatory filings (Call Report, FRY series). Maintain regulatory reports in Axiom ControllerView, research reporting requirements, respond to regulator inquiries, review reconciliations and intercompany transactions, support audits/exams, identify process improvements, coach staff, and support ad-hoc regulatory projects.
Fintech • Mobile • Software • Financial Services
Lead preparation and filing of SEC reports (10-Q, 10-K, 8-K), ensure US GAAP and SEC compliance, manage audits, perform technical accounting research, drive reporting modernization with automation/AI, collaborate cross-functionally, and build and mentor a high-performing controllership team.
Fintech • Mobile • Software • Financial Services
Provide phone, chat, and email support to SoFi members for Brokerage, Robo, and retirement accounts. Educate on margin, options, and equities; resolve operational and technical issues; assist with account openings, funding, monitoring, and investment-related inquiries; collaborate with product and management to improve processes.
Fintech • Mobile • Software • Financial Services
Sell and advise members on Life, Home, and Auto insurance via phone, email, text, and chat. Manage leads and sales pipeline, run the sales lifecycle from intake to fulfillment, identify cross-sell opportunities, and help build Protect's operational processes while collaborating with cross-functional teams.
Fintech • Mobile • Software • Financial Services
Manage and enforce rate lock policies, process rate locks and re-prices, ensure loan pricing accuracy, perform data entry, monitor investor locks and robotics reports, handle lock-related exceptions and escalations, support disclosures and fee accuracy, and train new teammates.
Fintech • Mobile • Software • Financial Services
Lead design and delivery of a scalable Operations learning ecosystem, from onboarding to product launch readiness. Build AI-enabled, data-driven curricula and knowledge management, mentor senior managers, oversee training administration, measure impact on FCR/CSAT/NPS, and align programs with enterprise L&D.
Fintech • Mobile • Software • Financial Services
Manage and validate payroll tax calculations, filings, and payments; interpret multi-state payroll tax laws; support audits and SOX compliance; produce tax reports; handle escalated payroll inquiries; maintain documentation, controls, vendor relationships, and lead payroll-related projects and year-end tax processing.
Fintech • Mobile • Software • Financial Services
Execute end-to-end influencer marketing campaigns: source and brief talent, manage contracts and compliance, track and report performance, coordinate creator content for paid social, and support influencer logistics and event hosting while partnering with creative, product, legal, compliance, media, and data teams.
Fintech • Mobile • Software • Financial Services
Lead and manage secured commercial real estate lending operations across origination, underwriting, credit administration, portfolio monitoring, and servicing. Drive credit strategy execution, KPIs/KRIs, risk monitoring, governance, and cross-functional coordination. Oversee day-to-day resourcing, performance management, reporting, and process improvement. Coach and develop a team, support audits and regulatory requests, and partner with senior leadership on portfolio and underwriting decisions during growth or stress periods.
Fintech • Mobile • Software • Financial Services
Lead government relations strategy and advocacy, engage Congress and federal agencies, monitor legislative and regulatory developments, manage PAC activities and compliance, prepare lobbying and FEC filings, and coordinate cross-functional stakeholders to advance company policy priorities.
Fintech • Mobile • Software • Financial Services
Support Mortgage Loan Originators by managing pipeline, structuring loans, pulling/analyzing credit and income docs, running DU, tracking documents in Encompass and Salesforce, coordinating borrowers/realtors, resolving underwriting issues, and ensuring regulatory compliance for on-time closings.
Fintech • Mobile • Software • Financial Services
The Senior Business Operations Analyst will focus on data-driven insights and operational strategies for Collections operations. Responsibilities include SQL analysis, Tableau reporting, and collaborative optimization with various teams to enhance efficiency and decision-making.
Fintech • Mobile • Software • Financial Services
The Senior Content Strategist will lead SoFi's newsletter program, ensuring alignment with audience needs and business performance through strategic vision, audience insights, and innovative content solutions, while leveraging data and AI tools.
Fintech • Mobile • Software • Financial Services
Lead the execution and improvement of the Workday HCM platform, driving operational excellence and supporting business needs through cross-functional collaboration and platform management.
Fintech • Mobile • Software • Financial Services
The Mortgage Loan Originator is responsible for guiding customers through the mortgage process, evaluating applications, managing communication, and improving sales performance while ensuring compliance with lending guidelines.
Fintech • Mobile • Software • Financial Services
Manage and monitor information security risks and controls across the enterprise. Partner with security owners, execute RCSA activities, coordinate with 2LOD and audit, track remediation, prepare executive briefings, support training and policy guidance, and communicate security posture to stakeholders.
Fintech • Mobile • Software • Financial Services
The Senior Staff AI Engineer will lead AI initiatives, mentor engineers, and ensure the successful delivery of AI solutions for risk management at SoFi, focusing on scalable architectures and innovative AI techniques.
