Jobs at SoFi

Lead end-to-end direct mail marketing campaigns: define targeting and suppression logic, execute and validate data pipelines, manage offshore execution, measure ROI and experiment results, partner with marketing and third parties to optimize audiences and campaign performance, and present insights to senior leadership.

Manage and scale the Employee Stock Purchase Plan (ESPP) and full-value awards (RSU/PSU), oversee daily equity operations, approve analyst work, lead automation and integrations, operationalize global mobility and tax sourcing, and design employee education on equity and LTI.

Leads first-line technology and cybersecurity risk and controls across multiple financial-services entities. Advises the CTO, CISO, senior leaders, and board committees; owns RCSA, control testing, risk reporting, issue remediation, audits, and regulatory exams. Builds and governs enterprise programs including Insider Threat, End User Computing, AI Governance, and IT Asset Management while aligning practices with NIST, COBIT, FFIEC, and OCC requirements.

Leads the strategy, roadmap, operating model, and execution of the company’s digital employee experience. Responsibilities include improving employee journeys, internal service channels, knowledge management, collaboration tools, workflow automation, measurement, technology adoption, and change management. The role partners across IT, HR, Security, Workplace, Communications, Procurement, and business teams; reports on adoption and ROI; and manages a cross-functional digital workplace team.

Leads enterprise-wide AI transformation by developing strategy, identifying high-value generative and agentic AI opportunities, guiding governance and responsible adoption, and delivering measurable business outcomes. Partners with executives and cross-functional technology and business teams, leads product managers and engineers, evaluates AI technologies and vendors, establishes KPIs, and recruits and develops the AI transformation organization.

Software Engineer supporting SoFi’s Credit Card and SoFi Money products. The provided description contains company information, compensation and benefits details, equal employment opportunity statements, and application notices, but does not specify role responsibilities or technical requirements.

Owns fraud strategy across business onboarding, SMB lending, deposits, and commercial payments. Designs KYB, beneficial ownership, entity resolution, payment fraud, and credit-abuse controls; builds SQL and Python analytics; and implements rules through a governed rules engine. Partners with Fraud Operations, Credit, AML/BSA, EPD, and product teams to monitor performance, balance fraud mitigation with customer experience, and lead strategic initiatives.

Monitor workflows, review exception reports, conduct quality reviews, validate high-risk activities, document control procedures, support control testing, refine test plans, identify risks and process improvements, and complete operational reporting and ad hoc activities. The role requires collaboration with collections teams, attention to regulatory and procedural changes, accurate documentation, and independent management of multiple responsibilities.

Oversee more than 10,000 litigation placements involving defaulted consumer loans across national networks and local law offices. Review pleadings, settlements, documentation, hearings, mediations, arbitrations, and trials; coordinate with external attorneys, in-house counsel, compliance, finance, audit, and risk teams. Track litigation performance and deliver portfolio reporting, improve workflows and platforms, and implement operational enhancements while managing complex matters and changing deadlines.

Owns SoFi’s authentication and device trust strategy across web and mobile. Designs defenses against account takeover, scams, credential attacks, MFA abuse, phishing, emulator automation, and payment fraud. Leads device intelligence, signal development, risk decisioning, step-up authentication, account recovery, 3DS, CNP, and tokenization strategies. Orchestrates fraud technology vendors, translates threat intelligence into policy changes, establishes performance metrics, and mentors fraud strategy teams while balancing fraud prevention, customer friction, and growth.

Lead and manage secured commercial real estate lending operations across origination, underwriting, credit administration, portfolio monitoring, and servicing. Drive credit strategy execution, KPIs/KRIs, risk monitoring, governance, and cross-functional coordination. Oversee day-to-day resourcing, performance management, reporting, and process improvement. Coach and develop a team, support audits and regulatory requests, and partner with senior leadership on portfolio and underwriting decisions during growth or stress periods.

Lead design, implementation, and operation of corporate network infrastructure and wifi. Oversee IT Infrastructure DevOps, Security, and SRE teams to ensure reliability, scalability, and performance. Develop multi-year network architecture, standards, roadmaps, and execute technical projects aligned to business objectives while building a high-performance engineering organization.

Manage and validate payroll tax calculations, filings, and payments; interpret multi-state payroll tax laws; support audits and SOX compliance; produce tax reports; handle escalated payroll inquiries; maintain documentation, controls, vendor relationships, and lead payroll-related projects and year-end tax processing.

Implement and monitor pricing strategies across consumer lending: translate strategy into technical specs, maintain audit trails, collaborate with engineering, validate data pipelines, build automated controls and Tableau dashboards, support risk management, and coordinate execution with internal and external partners.

Lead design and execution of control infrastructure for Recovery Operations and the Internal Recovery Unit (IRU). Build controls, monitoring, and reporting; partner with Operations Risk; analyze processes and portfolio trends; oversee vendors with performance reviews and audits; manage settlement and program compliance; present executive updates and drive process automation and data-driven improvements.

Design and implement account-linking features in a cloud-based microservice architecture. Own technical solutions, participate in code and design reviews, deliver resilient scalable code, and communicate with product, legal, and business stakeholders. Contribute to technical architecture, use OOP languages, REST APIs, relational and NoSQL databases, Kafka, Docker, and React. Work collaboratively in a hybrid San Francisco-based environment with part-time telecommuting.

Support Mortgage Loan Originators by managing pipeline, structuring loans, pulling/analyzing credit and income docs, running DU, tracking documents in Encompass and Salesforce, coordinating borrowers/realtors, resolving underwriting issues, and ensuring regulatory compliance for on-time closings.

Senior second-line risk leader providing independent oversight of Invest business risks (operational, fraud, third-party, technology, product, credit, model). Advise senior leaders, present to governance forums, drive risk identification, remediation, control enhancements, post-launch reviews, and benchmarking against peers.

Build agentic AI workflows that automate Finance processes, including close, reconciliation, forecasting, and reporting. Develop telemetry for AI usage, cost, engagement, and ROI; help design user experiences; validate explainable and auditable outputs; and prototype solutions for production with platform teams. The role also requires learning Finance processes and applying SQL rigor while collaborating with technical and non-technical stakeholders.

Lead SoFi Plus member acquisition strategy, segmentation, channel growth, placement optimization, performance measurement, and launch execution. Size market opportunities, define value propositions, identify growth opportunities, build reporting frameworks, coordinate cross-functional dependencies, and provide executive updates. Partner with Product, Marketing, Data Science, Design, Engineering, Operations, Legal, and Compliance to launch initiatives and improve measurable business outcomes.