Jobs at SoFi

Leads affiliate marketing strategy and partnerships across lending and banking products. Oversees affiliate performance, business development, partner negotiations, forecasting, testing, funnel optimization, technology capabilities, regulatory compliance, and a team of senior professionals. Collaborates with product marketing, business units, finance, risk, data science, engineering, and corporate development to drive channel growth and strategic opportunities.

Lead SoFi’s enterprise sanctions compliance program across business lines and jurisdictions. Advise compliance, product, engineering, and business leaders on global sanctions risks; develop policies, controls, risk appetites, and governance; support risk assessments, regulatory exams, audits, and third-party reviews; monitor regulatory developments; and guide high-risk transactions, market expansions, mergers, and product updates.

Leads SoFi Bank’s specialized credit operations across residential and commercial lending. Builds the operating model, manages complex jumbo, portfolio, HNW/UHNW, condo/co-op, and small-balance CRE underwriting workflows, establishes KPIs and governance, partners with Credit Policy, Risk, Sales, Operations, Legal, and Compliance, monitors portfolio risk, and develops a specialized credit team. Requires extensive underwriting leadership, credit administration, portfolio management, regulatory knowledge, and experience modernizing credit processes.

Develop and execute data-driven lifecycle marketing strategies for Smart Card account openings, funding, activation, spending, rewards redemption, upsell, and retention. Lead personalized email, push, in-app, and SMS campaigns; manage experimentation, automation, segmentation, and optimization; coordinate with product, creative, data science, and business teams; and report campaign performance to stakeholders and executives.

Leads the AML Financial Intelligence Unit for fiat and digital assets, managing investigators and overseeing suspicious activity investigations, SAR filings, quality reviews, and customer termination decisions. Designs and enhances transaction monitoring, blockchain analytics, and wallet-screening programs. Provides expertise on cryptocurrency, stablecoin, DeFi, sanctions, mixers, ransomware, and cross-chain risks while developing procedures, training, and strategic control improvements. Partners with Compliance, Legal, Fraud, Product, and Engineering teams and advises senior management on emerging financial-crime risks.

Develops compliance analytics for AML, sanctions, and consumer compliance programs. Builds data pipelines, dashboards, scorecards, automated reporting, and data quality processes using dbt, GitLab, Python, SQL, Tableau, and Snowflake. Translates regulatory requirements into actionable insights, risk indicators, and metrics while communicating findings to senior management and regulatory stakeholders.

Performs Level 2 sanctions alert reviews for fiat and cryptocurrency transactions, makes case disposition decisions, conducts on-chain investigations, and provides sanctions guidance. Supports screening oversight, regulatory reporting, policy and procedure development, regulatory monitoring, risk-based projects, and team mentoring. Requires financial institution or government sanctions experience, OFAC and BSA/AML knowledge, blockchain analytics expertise, and strong communication skills.

Provides white-glove relationship management and servicing for commercial banking clients using cash management and funds transfer services. Coordinates issue resolution, supports ACH, wire, online banking, and API products, facilitates onboarding and client training, maintains CRM records, monitors service needs, and recommends additional banking products. Requires at least five years of relationship management experience and strong banking, electronic payments, communication, organization, and problem-solving skills.

Lead end-to-end onboarding and implementation of treasury and cash management solutions for commercial banking clients. Translate client needs into account, service, and entitlement setups; coordinate kickoffs, timelines, testing, training, and go-live activities. Manage multiple implementations, maintain project plans and records, resolve issues with operations and technology teams, monitor SLAs, and proactively escalate risks or delays.

The posting provides no specific responsibilities or qualification details for the Director of Special Investigations role. The position appears to be associated with financial investigations within a Financial Intelligence Unit at a national financial services company.

Own product strategy, multi-year roadmaps, backlogs, requirements, experimentation, instrumentation, and analytics for financial products. Partner cross-functionally with engineering, design, marketing, operations, finance, risk, legal, compliance, and leadership to deliver iterative product improvements. Champion customer needs, define success metrics, and drive products from discovery through launch and optimization in an agile environment.

Performs first-line operational and supplier control testing across Small Business Lending, including originations, servicing, collections, underwriting support, and customer support. Analyzes test data, evaluates regulatory and compliance risks, documents findings, develops testing scripts, manages timelines, and communicates corrective actions. The role also conducts peer reviews, trains and mentors analysts, supports testing methodology improvements, and serves as a subject matter expert on lending processes, operational risks, and regulatory frameworks.

Leads vision, strategy, roadmap, and execution for a strategic product area at a financial services company. Partners with engineering, design, data science, risk, compliance, legal, and executive teams to deliver scalable, secure, compliant products. Owns prioritization, experimentation, metrics, build-versus-buy decisions, business outcomes, and stakeholder communication while mentoring product managers and influencing company strategy.

Senior second-line risk leader providing independent oversight of Invest business risks (operational, fraud, third-party, technology, product, credit, model). Advise senior leaders, present to governance forums, drive risk identification, remediation, control enhancements, post-launch reviews, and benchmarking against peers.

Manage end-to-end direct mail creative campaigns for SoFi Credit Card, including strategy, audience planning, creative development, production, compliance review, vendor coordination, testing, reporting, and optimization. Own campaign timelines, budgets, quality control, stakeholder communications, personalization, performance analysis, and competitive intelligence while partnering with marketing, data science, legal, compliance, creative agencies, and production vendors.

Lead SoFi Protect’s personal lines insurance sales organization, managing associate managers and licensed agents. Own sales KPIs, capacity planning, hiring, coaching, performance management, sales strategies, and team culture. Partner cross-functionally to improve insurance sales processes and member experiences across home, auto, and life insurance products.

Own engagement and retention marketing for Checking and Savings, focusing on deposit and direct deposit growth, balance retention, account utilization, churn reduction, and dormant-member reactivation. Develop segmentation, audience targeting, promotions, lifecycle campaigns, product-led experiments, and measurement plans. Partner with product, engineering, data science, creative, finance, legal, and compliance teams to launch and optimize campaigns and offers.

Manage lifecycle marketing campaign execution across email, SMS, push, and in-app channels. Build audiences, segments, triggers, suppressions, and campaign assets in marketing automation platforms, particularly Braze. Own deployment, approvals, testing, quality assurance, reporting, and optimization while collaborating with strategists, analysts, engineers, project managers, and stakeholders.

Supports the full strategic partnership lifecycle, including opportunity evaluation, business case development, deal execution, launch, relationship management, and performance optimization. Builds cross-functional visibility into partnership needs, identifies expansion and consolidation opportunities, conducts market and partner research, evaluates commercial terms, coordinates stakeholder workstreams, tracks KPIs, and prepares recommendations for leadership. Manages multiple initiatives while improving partnership processes and operating models.

Supports corporate development sourcing, evaluation, and execution of acquisitions, strategic investments, and partnerships. Responsibilities include financial modeling, valuation, due diligence, market and competitive analysis, investment memo preparation, stakeholder coordination, and strategic projects. The role builds pro forma financial statements, accretion and dilution analyses, and transaction recommendations for senior leadership and the Board while collaborating across business units and external advisors.