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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Senior Director, AI Enterprise Transformation to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives.
This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership. You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes.
Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company.
What You'll Do
- Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi.
- Partner with executive leadership to develop and execute SoFi's AI transformation strategy and roadmap.
- Identify high-value opportunities for Generative AI, Agentic AI, automation, and intelligent workflows across the enterprise.
- Serve as a trusted advisor to technology and business leaders, helping teams understand AI capabilities and prioritize investments.
- Drive organizational change management by building excitement, adoption, and confidence around AI across technical and non-technical teams.
- You will lead a team of product managers and software engineers/forward deployed engineers who should partner with business teams and build agentic solutions that drive material outcomes.
- Develop frameworks, governance models, and operating principles that enable responsible and scalable AI adoption.
- Lead complex cross-functional programs from strategy through implementation, ensuring measurable business outcomes.
- Evaluate emerging AI technologies, vendors, and market trends to inform SoFi's long-term AI strategy.
- Build executive-ready business cases and communicate AI strategy, progress, and outcomes to senior leadership.
- Establish KPIs to measure AI adoption, operational improvements, and business value realization.
- Recruit, mentor, and develop a high-performing team as the AI Enterprise Transformation function grows.
What You'll Need
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field.
- 15+ years of experience leading enterprise technology strategy, digital transformation, consulting, enterprise architecture, or AI initiatives.
- Deep understanding of modern AI technologies, including Generative AI, LLMs, Agentic AI, AI platforms, and enterprise AI architectures.
- Demonstrated success leading large-scale, cross-functional transformation programs within complex organizations.
- Experience partnering with senior executives and influencing decisions across multiple business and technology organizations.
- Strong understanding of enterprise technology architecture, cloud platforms, data ecosystems, and software development practices.
- Proven ability to translate technical concepts into business outcomes for executive audiences.
- Exceptional executive communication, facilitation, and stakeholder management skills.
- Experience establishing governance, operating models, and best practices for emerging technologies.
- Track record of delivering measurable business value through technology transformation.
Nice to Have
- Experience building or scaling enterprise AI Centers of Excellence.
- Financial services or fintech experience.
- Experience in management consulting with firms such as Slalom, EY, Accenture, Deloitte, McKinsey, BCG, or Bain, leading technology or AI transformation engagements.
- Experience with AI product strategy, AI operations, or enterprise AI governance.
- MBA or Master's degree in Computer Science, Engineering, Data Science, or a related discipline.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field.
- 15+ years of experience leading enterprise technology strategy, digital transformation, consulting, enterprise architecture, or AI initiatives.
- Deep understanding of Generative AI, LLMs, Agentic AI, AI platforms, and enterprise AI architectures.
- Demonstrated success leading large-scale, cross-functional transformation programs within complex organizations.
- Experience partnering with senior executives and influencing decisions across multiple business and technology organizations.
- Strong understanding of enterprise technology architecture, cloud platforms, data ecosystems, and software development practices.
- Proven ability to translate technical concepts into business outcomes for executive audiences.
- Exceptional executive communication, facilitation, and stakeholder management skills.
- Experience establishing governance, operating models, and best practices for emerging technologies.
- Track record of delivering measurable business value through technology transformation.
- Experience building or scaling enterprise AI Centers of Excellence.
- Financial services or fintech experience.
- Management consulting experience leading technology or AI transformation engagements.
- Experience with AI product strategy, AI operations, or enterprise AI governance.
- MBA or Master's degree in Computer Science, Engineering, Data Science, or a related discipline.
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Healthcare options are described as comprehensive, spanning medical, dental, vision, company‑paid life and disability, EAP, and mental‑health coaching/therapy, along with wellness and gym programs. Some plans include employer HSA contributions and even 100% premium coverage in certain cases, underscoring robust day‑to‑day support.
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Parental & Family Support — Programs include up to 12 weeks of fully paid parental leave, fertility and adoption resources, and subsidized backup child and elder care. Additional offerings such as pet insurance round out a family‑friendly package.
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Leave & Time Off Breadth — Time off includes flexible vacation for exempt staff, generous PTO/sick time for non‑exempt employees, paid holidays, bereavement, jury duty, disability leaves, and early‑release “SoFi Fridays.” This breadth creates multiple avenues to step away and recharge across different employee groups.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
