Vertical Account Manager, Government & Education

Posted Yesterday
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Syracuse, NY, USA
In-Office
48K-79K Annually
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Manage Government and Education enterprise accounts, grow fiber-based telecommunications revenue, secure renewals and new business, negotiate contracts, and maintain client satisfaction. The role requires consultative B2B selling, prospecting, quota attainment, account reviews, regulatory tracking, and coordination with internal teams. It is office-based with significant customer travel of up to 30% and requires a valid driver’s license and safe driving record.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to drive lasting partnerships and growth with Government and Education clients? As a Vertical Account Manager, Government & Education at Spectrum Business, you will proactively manage a portfolio of enterprise accounts, protect and expand revenues and identify new opportunities for fiber-based solutions. By nurturing client relationships and delivering consultative service, you will help clients achieve their goals and strengthen Spectrum's leadership in public sector communications.
How You Will Make an Impact
  • Proactively manage assigned enterprise accounts in government and education, focusing on fiber upsell opportunities and conversion from coax to fiber-based services
  • Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face-to-face meetings to secure renewals and new business
  • Hunt for new sales opportunities within the current account base, negotiating contracts and presenting customer-centric solutions
  • Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments
  • Interface with internal teams through written and verbal communication to address client problems and questions
  • Maintain and update internal databases with accurate client and contract information for regulatory tracking
  • Establish and monitor procedures for account support and contract submission to regulatory agencies as needed
  • Stay current on service pricing, procedures and sales promotions through completion of required training
  • Attend sales meetings and training sessions to enhance skills and knowledge

Working Conditions
  • Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle

What You Will Bring to Spectrum
Required Qualifications
Education
  • High school diploma or equivalent from an accredited organization (GED)

Experience
  • History of successful B2B selling with Government and Education

Skills
  • Read, write, speak and understand English
  • Proven cold calling, prospecting and contract negotiation skills with government and education clients
  • Hunter mindset for securing new, renewed or amended contracts
  • Ability to meet a $2,500 monthly revenue quota
  • Strong presentation, verbal, written and interpersonal communication skills
  • Ability to travel up to 30 percent of the time to assigned territories
  • Valid and active State driver's license with safe driving record

Preferred Qualifications
Education
  • Bachelor's degree in a business-related field or equivalent combination of education, training and experience

Experience
  • 5+ years of strategic account sales or management experience
  • 3+ years in State/Local Government or Education verticals
  • 2+ years of outside telecommunications sales with a proven record of exceeding sales objectives, preferably selling data, voice or video solutions in the telecommunications B2B industry

Skills
  • Proven ability selling data, voice, cloud or video solutions and premise-based products
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Salesforce proficiency
  • Aptitude for learning Spectrum's product suite

#LI-WJ1
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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$47,800.00 and $79,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$71,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • High school diploma or GED from an accredited organization
  • Successful B2B selling experience with Government and Education clients
  • English reading, writing, speaking, and comprehension
  • Cold calling, prospecting, and contract negotiation skills with government and education clients
  • Ability to secure new, renewed, or amended contracts
  • Ability to meet a $2,500 monthly revenue quota
  • Strong presentation, verbal, written, and interpersonal communication skills
  • Ability to travel up to 30% within assigned territories
  • Valid active state driver’s license and safe driving record
  • Bachelor’s degree in a business-related field or equivalent education, training, and experience
  • 5+ years of strategic account sales or management experience
  • 3+ years of experience in State or Local Government or Education verticals
  • 2+ years of outside telecommunications sales experience
  • Experience exceeding sales objectives in B2B telecommunications
  • Experience selling data, voice, cloud, or video solutions and premise-based products
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Salesforce proficiency
  • Aptitude for learning Spectrum’s product suite

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support A dollar-for-dollar 401(k) match, alongside an additional company retirement contribution for many employees, is positioned as a standout pillar of total rewards. Stock purchase opportunities with company-matched RSUs add a longer-term wealth component.
  • Affordable Benefits Medical, dental, and vision coverage is paired with the employer absorbing annual premium increases for many years, helping keep employee premiums lower over time. Health care accounts and mental-health resources further support cost control and access.
  • Wellbeing & Lifestyle Benefits Tuition-free education through Guild and up to $10,000 annually for approved external programs reduce out-of-pocket learning costs. Free or discounted Spectrum internet/TV/voice and sizable mobile discounts provide everyday savings beyond core insurance.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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