Transition Program Manager

Transition Program Manager

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

As a part of HPE Operations Managed Services organization the Program Manager will work on transition projects.  Have a strong customer focus and sensitivity in dealing with diverse cultures and ability to adapt quickly. The Program Manager will also lead the Project Managers usually for a particular region/Geo.

What you’ll do
Key Responsibilities:

• Facilitate successful project definition, planning, budgeting, scheduling, resourcing in leading high performance project teams
• Manage projects within scope, quality, time, and cost constraints 
• Create and execute project work plans and revise as appropriate to meet changing needs and project demands
• Form strong project team relationships by leading, coaching, and motivating team members, and identifying and resolving blockers or conflicts
• Ensure project documents are complete, current, and stored appropriately
• Manage project scope by ensuring any changes are documented and approved through a change control process
• Proactively identify project issues and risks and create successful action plans for resolving issues and mitigating risks 
• Track and report on project milestones and provide status reports to client, project teams, and other project stakeholders
• Continually seek opportunities to increase client satisfaction and strengthen relationships
• Makes decisions, escalates where/when needed
• Collaborate with other teams and technical experts on project requirements.
• Maintain quality on documentation and Project Plans.
• Performs within the Productivity Measure of the team (scorecard)

What you need to bring:

Eligibility & Qualification:

• Bachelor’s degree in engineering (or Equivalent).

• Experience:  Minimum 10 years of experience as Project Manager in managing, complex and transformative IT programs and projects such as software development, data center migrations, or cloud computing strategies

• Relevant certification on the latest track like PMP & ITIL
• Flexible to work in customer required time zones
• Ability to travel and work at client locations

Essential Skills:

• Prior experience in managed Services with enterprise clients a plus
• Knowledge in technology fundamentals and trends is essential.
• Excellent ability to influence across and up – achieving/beating expected business outcomes
• Demonstrates strong business, program and analytical skills - breaks down business challenges into solutions with a clear path forward
• HPE Corporate Citizenship:  Partnership – Action - Innovation
• Leadership:  Forming and leading teams to successful outcomes by eliminating barriers and delivering results.
• Project Methodology:  Building and executing strategic initiatives by delivering comprehensive planning, tracking and performance.
• Accountability: Own and drive results with a sense of urgency.
• Personal Development:  Manage your career portfolio.
• Innovation:  Demonstrated passion and excellence by contributing to growth, cost savings and simplification.
• Consultative Drive:  Recognized as trusted advisor and leading expert.
• Team Approach and Collaboration:  Leverage strengths across team to achieve optimal & expedited results.
• Ability to understand risk and develop mitigation plans - knows how and when to accelerate for success
• Has in-depth experience with key practices, processes and methodologies applicable to project management
• Strong business acumen, with experience working in a variety of industries and IT areas
• Must have demonstrated aptitude to understand a variety of technical domains and strategies regarding opportunities, challenges, risks and business impact
• Agile approach in personal work style, with ability to be flexible and adept in dealing with and resolving ambiguity 
• Track record of building successful relationships, internally and externally
• Excellent verbal, presentation, and written communication skills including creating usable documentation and tools

Program Management and Strategic Initiatives

• Ensure all onboarding deals part of Program Manager scope are accurately tracked in Smartsheet
• Ensure project and program dashboards are up to date and aligned with expectations for management / customer and executive reviews
• Organize and monitor key program / project KPIs, trigger improvements based on status
• Ensure risks are flagged and interdependencies are known within the portfolio of projects in scope
• Coordinate and delegate cross-project initiatives, ensuring successful integration of improvements within MS transition practice

Stakeholder Management and Communication

• Serve as primary point of contact for assigned portfolio of onboarding deals for MS leadership and internal stakeholders
• Establish regular communication channels to provide status updates, manage expectations, and address concerns with transition managers assigned to their project’s portfolio
• Guide, coach and support assigned TM community, act as first point of contact and go-to person for daily topics and concerns
• Act as first point of contact for MS management and executives on deal onboarding portfolio
• Organize and lead stakeholder meetings, keeping all parties informed and aligned on transition progress and outcomes.

Resource Allocation and Team Leadership

• Advise and consult TM management on resource assignments, supporting efficient and effective resource utilization for assigned portfolio of deals
• Regular review of pipeline with focus on proper planning (1-2 quarters ahead)
• Provide leadership, mentorship, and guidance to transition managers and team members involved in the transition.
• Provide day-to-day operational support and leadership to assigned TMs as part of Program Manager portfolio of deals (team lead)

Continuous Improvement and Process Optimization

• Identify opportunities for improvement in transition processes and workflows, driving operational efficiencies.
• Implement feedback loops from completed transitions to refine methodologies, tools, and approaches for future projects.
• Foster a culture of continuous improvement within the team, encouraging innovation in managed services delivery.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india#operations

Job:

Services

Job Level:

Master

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.