Training Partner Manager

Posted Yesterday
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2 Locations
In-Office or Remote
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
The Training Partner Manager will oversee HPE Academic Alliance operations in Puerto Rico and the Americas, focusing on closing technical skills gaps, client engagement, and collaboration with universities to enhance training and certification programs.
Summary Generated by Built In
Training Partner Manager

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

The Training Partner Manager/Program Manager will be a full-time role responsible for growing and managing the day-to-day operations of the HPE Academic Alliance in Puerto Rico and Americas region. Activities will include but are not limited to the following:

  • Assess the current technical skills gap in the market and help create plans for new workforce aware and trained/certified in Juniper.

  • Develop and deliver scalable client engagement plans for new and existing members, build relationships with universities and their students in the region.

  • Create program updates and metrics communication slides for regular business reviews with stakeholders.

  • Explore ways to optimize the engagement experience with a good understanding of the existing technical stack and future needs.

  • Become the trusted advisor to member universities to foster premium relationships.

  • Identify and implement actionable initiatives and associated success metrics.

  • Work as a core team member with the other stakeholders to coordinate resources and approaches that maximize the number of trainings and certifications the program is generating.

  • Coordinate development of regular communications, collateral, web assets, and promote new course offerings and delivery mechanisms in support of program goals.

  • Proactively champion program improvements and streamline supporting systems and processes.

  • Collaborate proactively with Juniper education services teams, higher education sales teams, Juniper Research Center, and HR partners to coordinate efforts and promote broader program objectives.

  • Look for additional opportunities to create value for HPE through relationships with the academic community by working with sales, HR, engineering, and other organizations internally as well as with Juniper partners and customers.

  • Improve employment potential of those students taking part in training and certification, and work with HPE HR, customers and partners to make them aware of these talent pools.

Desired Skills and Experience

  • Bachelors degree required

  • 5 years of work experience in related area

  • Experience in developing and successfully implementing client engagement plans.

  • Demonstrated capacity to develop and maintain strong professional relationships with internal and external stakeholders and work effectively with all levels of employees.

  • Excellent project management skills and the ability to work cross-functionally.

  • Strong organizational skills – ability to break up large projects into achievable milestones and deliver on final objectives.

  • Ability to work on their own initiative but also as part of a globally distributed team.

  • Proven ability to work and multi-task under pressure, respond quickly to changing situations in complex project environments, and prepare clear responses/narrative.

  • Knowledge of computing software and networking highly desirable – with a willingness and aptitude to learn more.

  • Familiarity with higher education vertical.

  • Experience in administering learning management systems (LMS).

  • Ability to credibly discuss education services courses, content, and lab offerings with faculty of learning institutions.

  • Strong analytical skills with the ability to take program data and make well-reasoned decisions based on results and trends.

  • Excellent written and verbal communication skills; good interpersonal skills.

  • Industry certifications a plus e.g., Juniper, CISCO, HP, Palo Alto, or similar.

  • Thought leader in higher education vertical a plus.

  • Bilingual (English/Spanish)

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Change Management, Coaching, Communication, Creativity, Critical Thinking, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Instructional Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Organizing, Process Development (PD), Professional Presentation, Saba, Strategic Objectives {+ 2 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico#networking

Job:

Learning & Development

Job Level:

Expert

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Skills Required

  • Bachelor's degree
  • 5 years of work experience in related area
  • Experience in developing successful client engagement plans
  • Excellent project management skills
  • Strong organizational skills
  • Knowledge of computing software and networking
  • Experience in administering learning management systems (LMS)
  • Bilingual (English/Spanish)

Hewlett Packard Enterprise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hewlett Packard Enterprise and has not been reviewed or approved by Hewlett Packard Enterprise.

  • Parental & Family Support HPE is associated with extensive paid parental leave and transition options that allow a part-time return for an extended period, alongside supports like adoption and fertility resources. Family-oriented programs such as backup care are also part of the package, reinforcing day-to-day caregiving support.
  • Wellbeing & Lifestyle Benefits Wellbeing offerings include always-available virtual counseling, mindfulness resources, and fitness access, positioning mental health support as a visible benefit. “Wellness Fridays” and paid volunteer time add lifestyle-oriented time flexibility beyond standard PTO.
  • Retirement Support Retirement benefits include a 401(k) match, alongside standard insurance coverage, which provides a baseline level of long-term financial support. An employee stock purchase option is also described, adding an additional savings mechanism for participants.

Hewlett Packard Enterprise Insights

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The Company
HQ: Houston, TX
85,422 Employees
Year Founded: 2015

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology. More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

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