Technical Solution Consultant - RTSM

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Boston, MA, USA
In-Office or Remote
80K-140K Annually
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The software company powering the path to the world’s new medicines.
The Role
Leads technical solution consulting for RTSM by designing, building, and maintaining sales demo environments. Configures RTSM environments and connections, supports sales opportunities, automates technical operations, coordinates technical initiatives, and trains consulting teams on new features and technologies. Requires coding, MSSQL, cloud environment management, project management, troubleshooting, and strong communication skills. RTSM/IRT, life sciences, clinical trial, and cloud implementation experience are preferred.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
 
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
 
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
 
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role
Sometimes called a Demo Engineer, you will be the lead technical resource on the Solution Consulting team. This includes designing, building, and maintaining Sales demo environments and acting as the go-to resource for technical initiatives.

What You'll Do

  • Formulating and executing the strategy and vision for setting up and maintaining demo environments
  • Collaborate with other groups within Veeva, including Product Management, Engineering, and Services
  • Set up and maintain RTSM master demo environments, including RTSM connections
  • Identify opportunities and solutions for automating and scaling technical operations
  • Act as project manager to help coordinate resources and activities related to technical initiatives
  • Become an expert RTSM user and administrator by staying up to date on the latest features and configurations
  • Assist with configuration and preparation required for sales opportunities
  • Learn Sales and Solution Consulting processes
  • Educate and train the Solution Consulting team on new features, configurations, and technologies

Requirements

  • Experience and expertise in coding in C#, ASP.NET framework, XML, HTML, CSS, and JavaScript
  • Proficient in MSSQL
  • 5+ years of professional experience in a technical role
  • College degree in related field
  • Good project management skills and experience
  • Experience managing cloud software solution environments
  • Strong desire to learn and stay up to date with the latest RTSM capabilities and technology
  • Driven self-starter; able to work independently
  • Problem solver; able to develop unique solutions and troubleshoot as needed
  • Strong technical skills and ability to pick up new technology and concepts quickly
  • Good communication skills

Nice to Have

  • 2+ years of RTSM/IRT experience
  • 2+ years in the Life Sciences industry
  • Understanding of the end-to-end clinical trial process
  • Cloud software implementation experience

Interviewing with Veeva

    We value your time and believe in a transparent hiring process. Here is the process you can expect.

  • Follow the application process and submit your resume.
  • Within 3 days, you will receive a link to a personality assessment administered by a third party.
  • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
  • If moving to the interview stage, the process is as follows:
    1. A conversation with the hiring manager
    2. A practical case exercise
    3. A final conversation with our group's Senior Leader.
  • Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $80,000 - $140,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS#LI-Associate


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
 
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

Skills Required

  • Experience and expertise coding in C#, ASP.NET framework, XML, HTML, CSS, and JavaScript
  • Proficiency in MSSQL
  • 5+ years of professional experience in a technical role
  • College degree in a related field
  • Project management skills and experience
  • Experience managing cloud software solution environments
  • Strong desire to learn and stay current with RTSM capabilities and technology
  • Ability to work independently as a driven self-starter
  • Problem-solving and troubleshooting ability
  • Strong technical skills and ability to learn new technologies and concepts quickly
  • Good communication skills
  • 2+ years of RTSM or IRT experience
  • 2+ years of experience in the life sciences industry
  • Understanding of the end-to-end clinical trial process
  • Cloud software implementation experience

Veeva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.

  • Healthcare Strength Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
  • Equity Value & Accessibility Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
  • Parental & Family Support Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.

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The Company
HQ: Pleasanton, CA
6,000 Employees
Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.

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