Technical Education Specialist

Posted Yesterday
New York, NY, USA
Hybrid
118K-147K Annually
Entry level
Artificial Intelligence • Productivity • Software
Notion is the AI workspace where teams and AI think together. Come build work that lasts.
The Role
Develop technically rigorous Notion Academy content, implementation guides, and Help Center resources. Lead customer workshops, webinars, and video walkthroughs; demonstrate workflows, troubleshoot issues, and build with new product capabilities. Use customer insights and product adoption data to prioritize educational content, measure impact, and scale learning standards. Experiment with AI-powered learning experiences and collaborate with engineers to keep technical materials accurate and current.
Summary Generated by Built In
Who We Are

Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

About the Role:

As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides.

 

This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.

What You'll Achieve:
  • By day 90: Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt.

  • By day 90: Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time.

  • By day 90: Build with Notion’s newest capabilities. Get hands-on with new product features, use customer insights to identify high-value use cases, and determine top priority workflows for education to focus on.

  • By year one: Reimagine learning with AI. Experiment with adaptive, contextual learning experiences that respond to what customers are trying to build and where they need help.

  • By year one: Prove and scale the impact of technical education. Use product adoption signals to measure impact and improve what we teach, then build reusable standards to help the team deliver effective technical learning faster.

Skills You'll Need to Bring:
  • Builder mindset: You learn new product features by getting hands-on, experimenting, and building until you understand.

  • Comfort navigating technical content: you don’t need to write code, but you can read a technical architecture doc, identify what’s outdated, and work with engineers to fix it.

  • Customer-facing credibility: You’re comfortable teaching, building, and troubleshooting in front of customers.

  • AI experimentation: You actively use AI to build, learn, and teach technical proficiency.

  • Product expertise: You can quickly understand a new feature, identify where it creates meaningful customer value, and turn that into practical use cases.

Nice to Haves:
  • Notion product expertise

  • Experience in a customer-facing technical role, such as solutions architecture, sales engineering, developer relations, or technical enablement

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $118,000 - $147,000 per year.

By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144.

#LI-Onsite

A Note on AI

You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

Equal Opportunity & Accommodations

We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Skills Required

  • Hands-on builder mindset; able to learn product features through experimentation and practical building
  • Ability to understand technical content, read architecture documentation, identify outdated information, and collaborate with engineers
  • Comfort teaching, building, and troubleshooting in front of customers
  • Active use of AI for building, learning, and teaching technical proficiency
  • Ability to quickly understand product features, identify customer value, and develop practical use cases
  • Notion product expertise
  • Experience in a customer-facing technical role such as solutions architecture, sales engineering, developer relations, or technical enablement

What the Team is Saying

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Notion Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive—medical, dental, and vision for employees and dependents—alongside mental‑health support and gender‑affirming care, with premiums covered in most cases. Employer materials also outline additional wellbeing resources and strong plan breadth.
  • Parental & Family Support Paid parental leave covers birth, adoptive, and foster parents, with fertility and family‑forming funds via Carrot, plus flexible PTO, holidays, and a year‑end company closure. These policies indicate robust support for caregivers and growing families.
  • Equity Value & Accessibility An employee tender in late 2025/January 2026 and removal of the one‑year options cliff expanded participation so nearly all employees could access some liquidity. These steps made equity more tangible while the company remains private.

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2016

What We Do

Notion is a collaborative AI workspace. Teams use it to store knowledge, run projects, take meeting notes, and build AI workflows — all in one place, so AI always has the context it needs to be useful. We're building the layer where AI stops being a chat window and starts being part of how work gets done. Knowledge, decisions, and action in one connected system.

Why Work With Us

We're building the layer where AI stops being a chat window and starts being part of how work gets done. Notion is where AI becomes useful at work: real workflows, real users, real context. People here move from idea to shipped without asking permission. If you want your fingerprints on work that millions of people use, this is the place.

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Notion Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Notion is an in-person company. We come together three days a week: Monday, Tuesday, and Thursday — because the best collaboration tends to sneak up on you. A quick question becomes a whiteboard session. A lunch reshapes a plan. Togetherness is what

Typical time on-site: 3 days a week
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