Technical Business Analyst III - Digital Product - Post Approval

Posted Yesterday
Franklin, WI, USA
Hybrid
81K-140K Annually
Mid level
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
Analyzes business processes, gathers and documents requirements, authors user stories, performs current-to-future-state gap analysis, and coordinates test-plan reviews for digital post-approval products. Partners with product managers, engineers, and subject matter experts to support modernization initiatives, roadmap execution, operational stability, and delivery commitments. Applies analytical thinking, business acumen, Agile practices, and communication skills to resolve moderately complex problems and align technical and non-technical stakeholders.
Summary Generated by Built In
About the Role
At Northwestern Mutual, we're reimagining how post-approval and policy servicing capabilities support the future of the Risk Product and Service experience. As we continue to modernize our technology ecosystem, the Post Approval domain plays a critical role in supporting the application, underwriting and issue value chain through a portfolio of foundational business capabilities and legacy components. As a Technical Business Analyst III supporting the Post Approval domain, you will help drive the discovery, planning, and delivery of initiatives that advance NM's modernization strategy while ensuring the stability, compliance and effectiveness of critical business operations. In this role, you will partner closely with product managers, engineers and subject matter experts to analyze complex business processes, define requirements, improve delivery readiness, and support strategic roadmap execution. You will contribute to transformational efforts while also helping the team respond effectively to operational needs and ongoing delivery commitments. Success in this role requires a blend of business and technical acumen, strong analytical and problem-solving capabilities, and the ability to build trusted relationships that create alignment, drive clarity, and deliver meaningful outcomes across the enterprise.
What You'll Do
  • Business Expertise: Use knowledge and experience to provide some expertise in at least one business area or domain while working to gain a broader understanding of business and domains surrounding the main focus. Articulate recommendations based on analytics and collaborate with Product Manager.
  • Current State, Future State and Gap Analysis: Begin to assess, exercise judgement, and document current state across moderately complex processes and business areas and domains while partnering with Product Manager and peers. Use analytics and experience to resolve issues and to provide solutions.
  • Gather Requirements: Responsible for fact-based requirement gathering and be able to analyze across business domains.
  • Author User Stories and/or Features: Author user stories and/or features independently with medium complexity while participating and collaborating in some higher complexity situations. Support and provide thoughts and ideas throughout the development process as needs arise.
  • Test Plan/Results Review: Coordinate and review test plans and scenarios for medium-complexity efforts, validate testing coverage and results against business requirements, and provide sign-off on testing outcomes for medium and large efforts.
  • Project Management: Use project management skills to successfully complete and advance work.

What You'll bring to the Role
  • Bachelor's degree.
  • 2-4 Years Prior Experience with at least 2 working in a Business Analyst level role.
  • Ability to leverage strong communication skills and relationships to influence outcomes while navigating conflict and decision making.
  • Deep familiarity of agile & scrum development environments.
  • Solves moderately complex problems; analyzes and recommends possible solutions using experience, evaluation, judgment and precedents.

Skills You'll Have
Adaptive Communication - Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences and communicates effectively between technical and non-technical stakeholders.
Analytical Thinking- Organizes and compares various aspects of a situation to identify key issues through quantitative analysis, business acumen, and critical thinking.
Professional Curiosity- Demonstrates a desire to learn, investigate, ask questions, and gain deeper understanding of business processes, products, and technology solutions.
Agile Results Delivery- Applies Agile methodologies and practices to effectively deliver business and technology solutions through iterative planning and execution.
Business Acumen- Applies knowledge of business operations, organizational objectives, and industry context to problem solving and solution development.
Customer Analysis- Analyzes customer needs, behaviors, and feedback to identify opportunities and improve products, services, and processes.
Business Application- Utilizes both business acumen and technology expertise to translate business requirements and capabilities into technical solutions aligned with organizational objectives.
Compensation Range:
Pay Range - Start:
$81,280.00
Pay Range - End:
$121,920.00
Geographic Specific Pay Structure:
Structure 110:
$89,440.00 USD - $134,160.00 USD
Structure 115:
$93,440.00 USD - $140,160.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Continuous Improvement (NM) - Intermediate, Technical & Digital Acumen (NM) - Intermediate, Process Mindset (NM) - Intermediate, Cross Functional Partnering & Planning (NM) - Intermediate, Business Acumen (NM) - Intermediate, User Story (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Strategic Thinking (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Intermediate, Customer Analysis (NM) - Intermediate, Solution Design Oriented Thinking (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Escalation Tracking (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Attention to Detail (NM) - Intermediate, Competitive Benchmarking (NM) - Intermediate, Product Lifecycle (NM) - Intermediate, Stakeholder Relationship (NM) - Intermediate, Agile Results Delivery (NM) - Intermediate
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

Skills Required

  • Bachelor's degree
  • 2-4 years of prior experience
  • At least 2 years of experience in a Business Analyst-level role
  • Strong communication skills and ability to influence outcomes, navigate conflict, and support decision-making
  • Deep familiarity with Agile and Scrum development environments
  • Ability to solve moderately complex problems and recommend solutions using judgment and experience

What the Team is Saying

Chris
Chester

Northwestern Mutual Compensation & Benefits Highlights

  • Retirement Support Retirement programs feature both a 401(k) and a company‑funded cash balance plan, with materials noting age+service‑based credits and periods when additional employer funding is directed to the pension‑style plan. Vesting timelines are specified for each plan, signaling a long‑term, security‑oriented design.
  • Healthcare Strength Health coverage spans medical, dental, and vision with Lyra mental‑health support, on‑site Mutual Health Centers in select locations, virtual care options, and fitness reimbursement or on‑site gyms. This breadth positions core health benefits as comprehensive for eligible corporate employees.
  • Parental & Family Support Programs include paid parental leave, caregiving leave, and family‑building supports such as fertility, adoption, and surrogacy assistance. These offerings extend beyond baseline benefits to cover key life stages for families.

Northwestern Mutual Insights

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The Company
HQ: Milwaukee, WI
8,400 Employees
Year Founded: 1857

What We Do

You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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Northwestern Mutual Teams

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About our Teams

Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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