Jobs at Northwestern Mutual

Leads the enterprise Privileged Access Management program, including strategy, roadmap, team leadership, secrets management, non-human identity governance, elevated privilege access controls, certifications, and just-in-time access. Oversees automation, PAM tooling, risk management, compliance, operational objectives, stakeholder engagement, and cross-functional partnerships across IAM teams. Manages multiple teams and drives measurable security and business outcomes.

Leads organizational change initiatives affecting people, processes, technology, and culture. Develops and implements change management, communication, training, stakeholder engagement, resistance mitigation, and adoption plans. Partners with leaders, sponsors, and project teams to assess impacts, manage risks, influence behavior, and achieve business outcomes. Measures adoption and change success while promoting enterprise change methodologies and coaching stakeholders.

Provides advanced technical support for mainframe and insurance applications, troubleshooting complex customer incidents, analyzing recurring problems, and coordinating escalations across support and engineering teams. Maintains incident, problem, and knowledge records; creates support documentation; identifies customer pain points; and advocates for technology improvements. The role requires application debugging, IT service management, cross-functional collaboration, and strong customer communication.

Supports cybersecurity regulatory examinations, investigations, certifications, and compliance programs. Coordinates responses to agencies and information requests, interprets technical regulatory requirements, guides technology teams, and integrates controls into continuous monitoring using ServiceNow and a unified data platform. The role also supports privacy program operations, remediation strategies, risk conclusions, stakeholder consensus, and regulatory readiness.

Provides on-site technology consulting to financial advisors and network offices. Builds relationships, supports adoption of technology tools, delivers training, identifies process inefficiencies, gathers user feedback, supports deployments, and promotes measurable improvements in productivity, sales effectiveness, and client satisfaction.

Designs, builds, deploys, and supports production Agentic AI and Generative AI solutions. Develops full-stack applications, APIs, and microservices using AWS and cloud-native architectures. Implements CI/CD, testing, observability, monitoring, security, and production support practices. Collaborates with product and business teams, contributes to architecture decisions, troubleshoots complex issues, establishes engineering standards, and mentors other engineers.

Leads enterprise supervision talent and development strategy across Home Office and Field teams. Oversees onboarding, training, licensing readiness, quality review, leadership development, and continuous improvement. Builds scalable learning programs, aligns capabilities with regulatory and business needs, uses data and artificial intelligence to improve feedback and quality, and leads a multidisciplinary team while influencing senior stakeholders across the organization.

Leads technical strategy and builds proofs of concept for AI systems in regulated enterprise environments. Designs architectures, integrations, authorization, evaluation, monitoring, and governance for agentic workflows and non-deterministic systems. Evaluates vendor platforms, develops working software in Python and TypeScript, aligns architecture, risk, security, legal, product, and operations stakeholders, and presents recommendations to senior leadership. Establishes reliable AI coding workflows and hands completed solutions to production-owning teams.

Executive leader responsible for the strategy, modernization, reliability, security, cost management, and operations of enterprise infrastructure platforms. Leads cloud migration, platform consolidation, vendor governance, production incident management, reliability improvement, platform metrics, and engineering leadership development. The role oversees cloud, container, database, integration, observability, and developer experience platforms used by approximately 1,800 engineers.

Lead annuity and other risk-product development strategies, enhancements, competitive research, and market expansion. Partner across compliance, regulatory, servicing, marketing, sales, and field teams to create competitive insurance solutions, manage project scope, schedule, and budget, and support product questions. The role requires strategic leadership, consensus building, actuarial expertise, strong insurance-product knowledge, and extensive product development experience.

Supports minority equity investments in independent wealth management firms through financial analysis, valuation, underwriting, diligence, transaction execution, portfolio monitoring, and reporting. Builds investment recommendations and financial models, coordinates cross-functional stakeholders, supports negotiations and documentation, researches market trends, and communicates insights to senior leaders and business owners.

Owns end-to-end product design for complex digital experiences, from problem framing and exploration through validation, delivery, and iteration. Translates user, business, and technical needs into intuitive workflows and interfaces using research, prototyping, design systems, and accessibility practices. Collaborates with Product, Engineering, Research, and business partners, contributes to design critique, and advances design quality in ambiguous environments.

The Corporate Development Analyst supports venture and corporate development by building financial models, conducting valuation analyses, developing acquisition and partnership business cases, researching financial services trends, and assisting with due diligence, negotiations, and integration planning. The role presents findings to senior leaders and collaborates with cross-functional stakeholders to evaluate strategic opportunities aligned with Northwestern Mutual’s long-term strategy.

Analyzes and improves business processes, elicits and documents requirements, evaluates solution options, and coordinates implementation activities. The role partners with business and technology stakeholders, supports issue resolution, acceptance testing, training, reporting, and organizational change management. It also facilitates consensus, manages stakeholder relationships, and promotes adoption of process and system changes across functions.

Leads enterprise-wide change management strategy across complex, cross-functional initiatives. Develops change frameworks, assesses people-related risks, aligns stakeholders, drives adoption, and oversees integrated change delivery. Advises senior leaders, delivers metrics and insights, and manages a team of change practitioners. Requires extensive experience implementing large-scale organizational transformations, strategic influence, analytical problem-solving, and a Prosci or similar change management certification.

Supports investment client onboarding by preparing proposals and account paperwork, entering transfer and ACH instructions, tracking account status, resolving transfer issues, conducting quality checks, and coordinating updates with advisors and staff. The role also improves operational processes, mentors junior team members, and applies investment knowledge to handle exceptions and special instructions.

Provides investment operations support for advisors and network offices by preparing investment proposals, opening accounts, processing transfers and ACH instructions, tracking account statuses, and resolving operational issues. The role also supports advisor calls, recommends process improvements, mentors junior staff, performs quality checks, and applies investment knowledge to nonstandard requests. Requires financial services and investment operations experience, strong analytical and communication skills, and preferred FINRA Series 7 licensing.

Leads enterprise state regulatory and legislative strategy for an insurance and financial services company. Advises the CEO and executives on regulatory risks, opportunities, and policy priorities; manages regulator, policymaker, NAIC, trade association, and industry relationships; oversees legislative affairs staff and external consultants; develops advocacy strategies and policy positions; coordinates cross-functional alignment; and represents the company in domestic and international forums. Frequent domestic and occasional international travel is required.

Coordinates field research projects from intake through delivery, tracking timelines, deliverables, and stakeholder communications. Maintains research repositories, knowledge-management systems, field research panels, and insight-sharing processes. Uses AI, Power BI, Qualtrics, and Jira to improve discoverability, workflow efficiency, and research operations. Partners cross-functionally on custom and community research, process improvements, and connecting findings across studies to support strategic, insight-led decisions.

Leads enterprise learning, compliance, regulatory, and product training programs, advisor credentialing, and talent initiative adoption. Manages learning teams, develops strategic blended-learning solutions, partners with executives and business leaders, establishes performance metrics, measures learning impact, and drives organizational effectiveness, talent management, change management, and knowledge management initiatives across a matrixed organization.