Assistant Manager - Technology Services

Reposted 3 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote or Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Responsible for supporting data transmission and integration solutions, troubleshooting issues, collaborating with teams, and implementing new transmissions. Requires leadership and effective communication skills.
Summary Generated by Built In
Description and Requirements
Position Summary
This role is primarily a Scrum Master who is capable of running agile teams. This role demands experience in identifying and coordinating with different development teams with varied skills in leveraging technologies, techniques, and methods as they pertain to the development of and execution of functionalities. Experienced in Organizing backlogs, structure the teams, distribute responsibilities and track the tasks in an appropriate tool like Azure DevOps. This role requires experience in creating, publishing and presenting reports that are required to drive results to stake holders and involved parties.
Reporting Requirements - Supervisor is required to ensure all projects assignments or any additional work and client requirement is maintained and tracked via by Microsoft excel, projects, visio, power point, Power BI, etc. Data representation with Stakeholder is critical to conduct periodic client reviews
Job Responsibilities
• Develop full-scale project plans, establish milestones, track and monitor overall project schedules and cost by coordinating with business teams, development teams & IT Infrastructure team.• Design workflow diagrams, future road maps to explain the process flow to stakeholders and the expected turnaround time. • Facilitate daily scrum standup meetings, enforcing timeboxes, responding to the impediments, tracking baseline, sprint planning, and sprint retrospective• Well versed in SDM and Scaled Agile Methodologies, MS Excel, Jira, Confluence, Rally, Version One.• Conduct governance meeting with project stakeholders and provide regular updates to team, management, and PMO on work performed, plans, budget, and overall status.• Ensures customer satisfaction from Inception to project delivery including large scale, complex automation, migration projects etc.,• Perform SDLC analysis, identify and manage project dependencies and prepare critical path• Collaborate with the Product owner and prepare the project resource plan.• Understand basic infrastructure, database concepts and technical skills like java, python, pearl etc., to help work efficiently with development and infrastructure teams• Prepare release showcase, release plan and create release notes for each release.• Plan and run agile project in Microsoft Azure DevOps, .• Work on multiple presentations with SME's, developers and architects to prepare solution road map.
• Knowledge on CI/CD pipelines in Azure DevOps to validate the solution prepared by developers
• Contribute to agile growth of the organization • May participate in the hiring process of scrum masters• Begin tackling organizational impediments • Comfortable opposing anti-patterns • Strong collaboration with leadership groups (Directors, AVPs, VPs) • Capable of coaching up
• Participate in cross-departmental efforts
• Can start and facilitate Scrum of Scrums • Leads initiatives within the community of practice• Good Communication skill with the ability to communicate clearly and effectively
Knowledge, Skills and Abilities
Education
  • Bachelor's Degree in Computer Science, Information Systems, or related field.

Experience
  • Total 14+ years of experience in the Information technology . Certified Scrum master.
  • Dev Ops experience . Experience of working in Azure Dev ops.
  • 8+ of experience in Project management in Agile framework as scrum master.
  • Experience in managing projects in information security.

Knowledge and skills (general and technical)
  • Agile methodology and Scrum Master
  • Microsoft Azure DevOps
  • Basic understanding of Databases and infrastructure
  • Basic understanding of Java shell scripting, powershell scripting or python, pearl and automation integrations
  • Excellent communication skills

Other Requirements (licenses, certifications, specialized training - if required)
Certified SCRUM Master, Microsoft Azure DevOps and PMP
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

Top Skills

Ansible
Azure Dev Ops
Data Exchange
Elastic
Enterprise Scheduling Maestro
Ibm Connect:Direct
Ibm Sterling
Ibm Workload Scheduler
Iis
Informatica Mft
Kube
Linux
Open Shift
Powershell
Python
Splunk
Ssh
Ssl
Tectia
Windows

What the Team is Saying

Chelsea
Nick
Naren
Laura
Bill
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years.

At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities.

Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

MetLife Teams

Team
Product + Tech
About our Teams

MetLife Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
Company Office Image
HQNew York, NY
Company Office Image
CDMX
Company Office Image
Bridgewater, NJ
Company Office Image
Cary, NC
Company Office Image
Clarks Summit, PA
Company Office Image
Greenville, SC
Company Office Image
Tampa, FL
Company Office Image
Whippany, NJ
Learn more

Similar Jobs

MetLife Logo MetLife

Software Engineer

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
India
43000 Employees

MetLife Logo MetLife

Unit Manager

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
India
43000 Employees

MetLife Logo MetLife

Consultant

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
India
43000 Employees

MetLife Logo MetLife

Assistant Manager - Operations

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
India
43000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account