Here's a sneak peek at the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare coverage from day one, with multiple options for individuals and families.
- Generous 401(k) retirement plans a company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks like pet insurance, employee discounts and much more.
Check out all our benefits.
What You'll Do:
- Supervise, schedule, determine work procedures, assign duties, expedite workflow, and supervise office, counter, and block clerks to efficiently process sales transactions.
- Review work as necessary to ensure accuracy, conformance to policies and procedures, and a high quality of customer service.
- Supervise the balancing of all sales.
- Respond to customer inquiries and resolve any problems that may occur in the sales process.
- Provide accurate, friendly service to dealers and collaborate with other departments as needed to resolve customer issues.
- Monitor DMV laws, stay up to date on new regulations, and ensure conformity with DMV regulations.
- Supervise title clerks and schedule accordingly based on workload.
- Assist with resolving complex title issues.
- Supervise floor plan clerks, assuring that dealers are properly registered for floor plan use, confirming floor plan availability, and preparing floor plan agreements and summaries.
- Maintain and monitor office equipment.
- Supervise inventory and ordering of office and block supplies.
- May help with other duties, assist vendors, and answer employee questions about procedures and services.
- Assist the manager in counseling and disciplining employees, as necessary. Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
- Visibly demonstrate safely commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
- Work with the manager to review work volume, plan, and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics, and develop and execute strategies for improvement.
- Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
- Enforce all company policies and procedures related to employee and customer conduct.
- Perform other duties as assigned by the manager.
Qualifications:
- HS Diploma and 5 years of relevant experience in the related field, or Bachelor's Degree and three years of relevant experience in the related field, or Master's Degree and up to 2 years of relevant experience in the related field, or Ph.D and up to 1 year of relevant experience in related field.
- Effective communication and interaction skills.
- Effective and competent supervisory, office management, and organizational skills.
- Good computer and software knowledge, including AS400 essential.
- Must be well-organized, thorough, and attentive to details.
- Must be a self-starter able to work problems through to successful completion.
- Must be team-oriented, pleasant and professional. Must be willing to work closely with others, often under tight time constraints.
- Ability to work well with others and maintain focus and productivity under compressed deadlines.
- Working knowledge of multi-state title & DMV requirements. Ability to sit or stand for prolonged periods of time.
- Vision abilities required include close, distance, color, and depth perception.
Preferred
- 1-3 years office and supervisory experience preferred.
- Experience in the automobile industry or the Auction business preferred.
Work Environment: Office Setting
MSCOX
USD 55,600.00 - 83,400.00 per year
Compensation:
Compensation includes a base salary in the range of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Top Skills
What the Team is Saying
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
