Strategic Key Account Manager SaaS EMEA

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London, England, GBR
Hybrid
Cloud • Information Technology • Software
Empowering organizations with a single source of truth, through comprehensive asset visibility and actionable insights.
The Role
Strategic Key Account Manager - SaaS
Location: Belgium (HQ) or London | Hybrid | Full-time
Are you an expert in strategic account management, with a passion for expanding global key accounts and driving SaaS revenue growth? Join Lansweeper and lead our mission to scale enterprise impact across a curated portfolio of the world's most valuable organizations.
About Lansweeper
Lansweeper is a Technology Asset Intelligence platform revolutionizing IT asset management (ITAM) on a SaaS software model.
Our solution provides unparalleled visibility into IT, OT, and IoT environments, enabling organizations to centralize operations and optimize asset utilization.
By delivering precise, real-time insights, Lansweeper eliminates blind spots, empowering B2B clients to make informed decisions. This increased visibility results in cost reductions, increased cybersecurity, increased efficiency, and data clarity.
The Opportunity
Many of our global enterprise customers already use Lansweeper - but typically in a limited capacity, scanning only one department or regional entity. A huge opportunity exists to scale our solution across the entire enterprise, unlocking new business value in the process.
As our Strategic Key Account Manager, you will manage a portfolio of 70 high-potential global accounts, with a focus on revenue expansion through exponential up-sell/cross-sell potential and, of course, keeping churn at bay.
Your mission:
  • Expand the Lansweeper license footprint across complex, global organizations with more than 10K employees.
  • Develop multithreaded relationships, identifying new stakeholders, needs, and use cases.
  • Drive long-term growth through strategic account management, retention, and expansion.

This is a high-visibility, high-impact role with direct influence over the future of our enterprise business.
Key Responsibilities
Account Management & Retention
  • Manage and deepen long-term relationships across a focused set of 70 strategic global enterprise accounts.
  • Develop and sustain partnerships with key decision makers (C-level, department heads, procurement).
  • Act as a strategic advisor, integrating Lansweeper into customers' technology and security agendas.
  • Build Lansweeper advocates within client organizations to drive retention and expansion.

Growth Through Solution Selling & Account Expansion
  • Expand Lansweeper's footprint by identifying and engaging new business units, regions, and use cases in each account.
  • Map organizations to discover additional personas and stakeholders, creating "multithreaded" connections beyond IT.
  • Proactively drive upsell and cross-sell opportunities that align with client business objectives and maximize platform value.
  • Position Lansweeper's solutions using a consultative sales approach to uncover and address customer challenges.

Strategic Selling and Value Delivery
  • Lead account mapping initiatives to illuminate untapped opportunity and drive effective engagement strategies.
  • Use frameworks such as SPICED to identify needs and deliver compelling, value-based proposals to buyer personas such as:
    • IT Directors
    • CIO/CISO
    • Cybersecurity managers
    • IT project directors
    • Global procurement
  • Shape and execute strategies to achieve renewal, expansion, and maximize revenue per account.

Operational Excellence
  • Accurately forecast growth and expansion opportunities by understanding client objectives and account status.
  • Navigate the legal, procurement, and security processes typical of global organizations.
  • Collaborate closely with Sales Engineering, Customer Success, Product, and Marketing to optimize performance and value delivery for every key account.
  • Represent Lansweeper at industry events, client meetings, and partner briefings.

What You Bring to the Table
  • Proven Experience: Demonstrated success in Key Account Management, particularly in SaaS or software sales.
  • Sales Expertise: Proficient in solution-based selling, with the ability to identify and address client challenges effectively.
  • Relationship Building: Exceptional stakeholder management skills, with the ability to build trust across multiple organizational levels, including C-suite executives.
  • Communication & Negotiation: Excellent presentation and negotiation skills, with a focus on delivering value-driven proposals.
  • Analytical Acumen: Strong analytical mindset to identify growth opportunities and monitor key performance indicators.
  • Adaptability: Enthusiasm for learning in a fast-paced SaaS environment, with a proven track record of quickly acquiring new skills.
  • SaaS Experience (Preferred): Familiarity with software sales and experience working in a global organization.

What We Bring to the Table
  • Opportunity to help build and shape the role in Key Account Management and SaaS sales.
  • Autonomy and freedom both practically and strategically.
  • A supportive and innovative team environment.
  • A product with a passionate fanbase, proven value, and future potential.
  • Transparency and inclusion with monthly all-hands meetings and channels to keep you up to date.
  • Work-from-home options and flexible hours.
  • Fast-growing, dynamic environment with vertical and horizontal growth opportunities.
  • Competitive salary according to global and local benchmarks.
  • Company car and fuel card (Only in Belgium)
  • After-work events and a yearly get-together with the entire company.

Ready to lead key account expansion and drive SaaS growth at a global scale? Apply today to become part of a dynamic team fueling technology intelligence for enterprise organizations worldwide.

What the Team is Saying

Ryan
Dustin
Ragan

Lansweeper Compensation & Benefits Highlights

  • Leave & Time Off Breadth PTO and personal days are described as generous for U.S. employees, with paid sick time and holidays included. Listings also note separate personal days alongside PTO, indicating ample time-away options.
  • Parental & Family Support Paid parental leave is outlined for primary and secondary caregivers, with job-protected family leave referenced where eligible. These provisions signal strong support for caregiving and family needs.
  • Flexible Benefits Flexible scheduling, a hybrid model, and a home-office stipend are highlighted, alongside team offsites and an annual company-wide trip. Such flexibility expands how employees can use benefits across different work settings.

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The Company
HQ: Merelbeke
404 Employees
Year Founded: 2004

What We Do

Managing a technology estate has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what device?’ CIO's, CTO's, IT managers, ... have to make decisions that are often based on scattered, out of date, and incomplete data sources. How can you effectively manage the technology assets of an organization, if you’re not 100% sure of what assets you have to manage in the first place? This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges companies face every day. Centralized technology asset intelligence enables every stakeholder who needs insights into your company’s IT landscape to speak the same language.​ Connecting and centralizing asset data to collaborate across silos, locations, and departments is essential. Eliminate the blind spots from your environment and discover assets you didn't even know about. Lansweeper provides you the means to achieve complete visibility into your IT, centralized into one solution, helping you gain an in-depth understanding of your entire IT estate. Lansweeper creates a substantial reduction in the measure of time IT teams would ordinarily spend on routine, yet key assignments, such as network discovery, inventory, software distribution, licensing and updates. This task automation is critical for organizations with restricted staff and IT spending plans. Reveal needless expenses, support budgeting decisions, and manage your IT cost-effectively with Lansweeper The basic premise of good cybersecurity is that you can’t protect what you can’t see. So the critical first step when it comes to basic cyber hygiene is to maintain visibility of your IT environments and develop the relevant daily routines to inspect and verify.

Why Work With Us

We are on a mission. How about you? We don't over promise, We Deliver! We empower courageous and the adventurous. The eager to learn and the keen to grow. The inventive and the exceptional. The misfits and the perfect fits. Together, we're writing our visionary story of ambition, growth, and top-notch tech.

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Lansweeper Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQMerelbeke, BE
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