Jobs at Lansweeper

Provides written technical support to global customers, troubleshooting Lansweeper issues across Windows, Linux, macOS, VMware, Active Directory, AWS, and Azure. Reproduces issues in lab environments, documents solutions, manages cases and SLAs, maintains technical documentation, and supports escalated customer calls. The role requires strong networking, virtualization, cloud, SQL, and IT infrastructure skills, with opportunities to develop subject-matter expertise and use AI tools to improve resolution speed.

Troubleshoot customer technical support cases, reproduce issues in a lab spanning Windows, Linux, macOS, VMware, Active Directory, AWS, and Azure, and document resolutions clearly. Manage high-volume caseloads, follow up on open cases, meet SLAs, maintain documentation in Confluence, Jira, and Salesforce, and eventually support severity-one and enterprise customers. The role requires strong networking, systems administration, virtualization, cloud, SQL, communication, and organizational skills.

The role involves driving presales strategies, delivering tailored solutions, and collaborating with teams to meet customer needs in IT and cybersecurity.

Own free-to-paid conversion for a high-volume SaaS user base. Build AI-driven intent signals, automated nurture workflows, sales cadences, self-serve purchasing flows, and scalable onboarding. Analyze product usage and behavioral data to prioritize opportunities, while personally managing and closing high-potential conversions and expansions. Collaborate with RevOps, Marketing, Engineering, and product teams in a greenfield environment.

Own the full sales cycle for net-new enterprise accounts across EMEA, targeting organizations with 1,000+ employees. Generate outbound pipeline, qualify inbound and partner opportunities, engage CIOs and CISOs, expand subsidiary opportunities into global deals, and close $25K–$600K+ ACV contracts. The role requires consultative enterprise selling, executive engagement, multilingual communication, channel collaboration, and daily use of AI for research and personalization.

Ownership of an end-to-end product domain: set strategy and roadmap, prioritize ruthlessly, coordinate cross-functional delivery (Engineering, UX, Product Marketing), engage customers, drive go-to-market, coach other PMs, and ensure quality and timely execution.

Lead strategic ownership of Lansweeper's ISV and integrations domain: define integration strategy, build partner relationships, research and build business cases, drive discovery/validation standards, collaborate with UX and Engineering through delivery, enable go-to-market with Product Marketing, and raise product organisation standards.

The Solution Sales Engineer is responsible for managing presales activities, driving discovery, articulating business value, and collaborating with teams to address strategic enterprise challenges in IT and cybersecurity.

Lead expansion and cross-sell motions across assigned EMEA enterprise accounts. Build executive relationships, execute strategic account plans, drive multi-product adoption, manage complex SaaS sales cycles, and collaborate with Customer Success, Solutions Engineering, and GTM teams to grow ARR and renewals.

Design and build maintainable, scalable, observable, and well-tested backend and distributed systems. Work in an AI-augmented development workflow, validate AI-generated outputs, contribute to architecture and system evolution, document designs and prompts, and mentor peers while collaborating with Product and UX.

Lead architectural direction for Lansweeper's distributed platform, drive AI-native engineering practices, mentor senior engineers, collaborate with product and infra, and ensure reliable, scalable production systems.

Design, build, and maintain high-scale distributed backend services and data pipelines for asset discovery, recognition, and enrichment. Integrate AI/ML into workflows, solve concurrency and fault-tolerance problems, participate in architecture and code reviews, mentor engineers, and use AI-assisted development tools in daily engineering practice.

The Senior Manager, Demand Generation will develop and execute strategies to enhance pipeline generation through campaigns, ABM programs, and alignment with sales to drive measurable revenue in the cybersecurity space.

Own expansion and cross-sell motions within large enterprise DACH accounts, develop strategic account plans, build executive relationships, lead complex enterprise SaaS sales cycles, coordinate with Customer Success and Solutions Engineering, manage pipeline and forecasting, and provide product and GTM feedback to drive ARR growth.

The Senior Account Executive will manage enterprise client relationships, drive growth through cross-sell and upsell, and lead complex sales cycles in the DACH region.

Perform day-to-day accounting: process AP/AR, reconcile ledgers, post journals, assist month-end and bank reconciliations, support VAT/statutory filings and audit prep, maintain records, and collaborate with internal and external partners to ensure accurate financial operations.

The Digital Sales Manager will lead a global sales team, focusing on Net Revenue Retention and expansion by transforming manual processes into AI-assisted operations and maintaining performance across 10,000+ accounts.

As a Principal Engineer for the Discovery team at Lansweeper, you'll design high-performance software components, develop network scanning protocols, and create secure integrations with partner technologies while driving engineering excellence.

Design, build, and maintain scalable backend and distributed systems while operating in AI-augmented workflows. Validate AI-generated outputs, contribute to architecture and system evolution, produce technical documentation and prompts, mentor peers, and collaborate with Product, UX, and Engineering teams to ensure reliability, observability, and engineering quality.

The Senior Software Engineer will design and maintain a cloud-native data pipeline, tackle complex data infrastructure challenges, and lead AI-augmented engineering practices.