Do work that matters.
At AlertMedia, we're the leading Risk Intelligence and Response company helping organizations protect their people and businesses. Our mission is simple but critical: to save lives and minimize loss by identifying emerging threats worldwide and enabling timely communication when emergencies impact personal safety or business continuity.
Everything we do is guided by our core values:
- We’re humans not robots
- Customers always come first
- We work better together
- Simplicity is our strength
- Our reputation is priceless
- Hard work pays off
A primary focus of this role will be monitoring and assessing planned and emerging events across the Americas, including demonstrations, protests, labor actions, counter-protests, political rallies, major public gatherings, and other activity that may create operational, travel, safety, or reputational impacts for organizations. Additionally, you will serve as a regional intelligence resource for the Americas, monitoring the region for significant developments; elections and transition periods; political activity; organized crime and cartel-related security trends; border, migration, and transport issues; and emerging trends that may affect customers and their employees.
In addition to producing timely intelligence alerts and assessments, you will contribute to recurring intelligence products and reporting, helping customers understand what is happening, why it matters, and what impacts may follow.
As one of the fastest growing software companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
Who You Are:
You have previous experience as a Strategic Intelligence Analyst, Intelligence Analyst, Security Analyst, Geopolitical Risk Analyst, or in another role that required you to be mission-focused, analytical, highly organized, and able to work effectively within time constraints. You are skilled at collecting, evaluating, and analyzing information from a variety of sources and transforming complex developments into clear, actionable intelligence.
You're inspired to make a difference and understand the importance and responsibility of supporting customers through critical events and evolving risk landscapes. You have sound judgment, intellectual curiosity, and the ability to make thoughtful decisions when information is incomplete, conflicting, or rapidly evolving.
You are an independent problem solver who communicates clearly, writes effectively, and collaborates well with others. You thrive in a fast-paced environment, welcome feedback, and are motivated by opportunities to strengthen intelligence capabilities and customer outcomes.
You are comfortable owning a regional portfolio with limited day-to-day direction, proactively identifying collection priorities, escalating significant developments, and making sound analytic judgments in ambiguous or fast-moving situations.
What You'll Get to Do Every Day:
- Utilize open-source intelligence and a variety of collection tools to identify, assess, and monitor planned events and emerging risks across the Americas region. Support efforts across other regions as needed.
- Monitor and assess planned demonstrations, protests, labor strikes, and other activism-related activity and upcoming events to identify potential impacts to business operations, employee safety, travel, and business continuity.
- Serve as the primary intelligence resource for an Americas-focused area of responsibility, maintaining awareness of elections, political developments, civil unrest, labor activity, security incidents, and emerging regional trends.
- Research, analyze, and assess complex events and developments, transforming information from multiple sources into timely intelligence alerts, assessments, and other intelligence products that provide relevant context, potential impacts, and actionable insights.
- Contribute to recurring intelligence reporting, including weekly intelligence briefs, situation reports, and other strategic intelligence deliverables.
- Evaluate information from a variety of sources, validate reporting, and ensure intelligence products meet the highest standards of accuracy, relevance, and timeliness.
- Collaborate with colleagues across the Global Intelligence Team to refine collection methodologies, enhance analytical processes, and continuously improve intelligence coverage and reporting.
- 3-5 years of professional experience in intelligence analysis, strategic intelligence, geopolitical risk, security operations, international relations, risk analysis, or a related field requiring strong analytical and problem-solving skills.
- Strong analytical judgment and decision-making skills with the ability to evaluate evolving situations, identify relevant information, establish priorities, and communicate accurate intelligence under time constraints.
- Excellent written communication skills, including the ability to transform complex information into clear, concise, and actionable intelligence products for diverse audiences.
- Strong research and synthesis skills, including the ability to quickly evaluate multiple sources, develop subject-matter familiarity, and produce organized, objective analysis.
- Demonstrated attention to detail and commitment to accuracy, including the ability to validate information and assess source credibility.
- Familiarity with open-source intelligence (OSINT) methodologies, social media monitoring, and intelligence collection tools.
- Demonstrated ability to work independently, manage competing priorities, and maintain situational awareness across a broad geographic portfolio with minimal supervision.
- A willing partner in giving and receiving feedback on product, process, and performance.
- Professional Spanish reading proficiency is preferred; Portuguese proficiency is a plus.
- Experience monitoring or analyzing risk in the Americas is preferred.
- As a key player on a 24/7 team, this role requires commitment to your agreed-upon shift with flexibility of hours as needed to support the business. This may include evenings, overnight, weekends, and holidays from time to time.
Location: This is a remote, U.S.-based position. Please note that we currently do not hire candidates residing in the following states: Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, and Wyoming
Sponsorship: This position is not eligible for visa sponsorship. Candidates must have existing authorization to work in the U.S. without the need for sponsorship now or in the future
Why you’ll love working at AlertMedia:
At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
- Competitive base salary + Company-wide bonus program
- Generous and flexible time off and parental leave policies
- Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
- 401K with generous company match
- Amazing rewards and incentives – we love celebrating each other!
- Commitment to community service with opportunities to give back
- A Best Places to Work company 10 years in a row and numerous other awards
- Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
- Ongoing career development opportunities through our Learning & Development team
- You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture
About AlertMedia:
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
Skills Required
- 3-5 years professional experience in intelligence analysis, geopolitical risk, security operations, or related field
- Familiarity with open-source intelligence (OSINT) methodologies, social media monitoring, and intelligence collection tools
- Strong analytical judgment and decision-making under time constraints
- Excellent written communication; ability to produce clear, concise, actionable intelligence products
- Strong research and synthesis skills; validate reporting and assess source credibility
- Demonstrated attention to detail and commitment to accuracy
- Ability to work independently, manage competing priorities, and maintain situational awareness with minimal supervision
- Commitment to agreed-upon shift (Tues-Sat, 9am-5pm CT) and flexibility for evenings, weekends, holidays as needed
- Must be U.S.-based and authorized to work in the U.S. without sponsorship (position not eligible for visa sponsorship)
- Professional Spanish reading proficiency
- Portuguese proficiency
- Experience monitoring or analyzing risk in the Americas
What the Team is Saying
AlertMedia Compensation & Benefits Highlights
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Healthcare Strength — Company covers 100% of employees’ medical, dental, vision, disability, and life insurance, with subsidized dependent coverage. Mental health resources, FSAs/HSAs, and discounted pet insurance are also highlighted.
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Parental & Family Support — Up to 16 weeks paid leave for birthing parents and 6 weeks for secondary caregivers, with family-forming support via Carrot and childcare navigation through the EAP. Adoption and surrogacy are included.
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Leave & Time Off Breadth — A flexible time off policy and a six‑week paid sabbatical after six years aim to support work‑life balance. Floating holidays, bereavement leave, and volunteer opportunities are also described.
AlertMedia Insights
What We Do
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. Our team of in-house intelligence analysts and meteorologists work around the clock to monitor thousands of data sources around the world, providing our customers and employees with verified, credible information to protect them from impending threats. AlertMedia has been recognized both nationally and locally for its exceptional company culture, most recently being named to Inc. Magazine’s Best Workplaces list for 2023. We were also named to Forbes’ list of America’s Best Startup Employers for two consecutive years, Austin Business Journal’s Best Places to Work for nine consecutive years, and Built In Austin’s 100 Best Places to Work in Austin. Located in the heart of downtown Austin in the "smartest building in the city", AlertMedia inspires and invests in our employees through continuous developmental experiences, including Career Month, community volunteering, mentorship programs, Employee Resource Groups, and weekly "Tuesday Lunches" where the company comes together to learn about and discuss any business updates. AlertMedia also facilitates a robust internship program, working with universities (including HBCUs), non-profit organizations like Hiring Our Heroes, and similar partners to invest in the future of our diverse workforce.
Why Work With Us
AlertMedia employees have a strong connection to our mission and product. An anonymous employee survey recently revealed 99% of our people feel the work they do is important and making a direct impact, 94% feel our diverse, grow-from-within culture is collaborative and supportive, and 92% are taking advantage of our career development opportunities
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AlertMedia Teams
AlertMedia Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy provides flexibility so employees can work and collaborate from home or in our Austin offices, either full- or part-time. We ask employees in Austin to join us on Tuesday for company-sponsored lunch to connect and learn together.
